Will Mawdesley
Wrexham
Summary
Dependable and hardworking Construction Operative with a keen eye for detail and commitment for delivery of high-quality results. Adaptable and resourceful with the ability to prioritise tasks and meet deadlines. Positive attitude and willingness to learn new skills. Effective communicator with a proven ability to execute instructions correctly. Demonstrates ability to work coherently with others or from my own initiative.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
Work history
Quality assurance manager
Poundfield Precast Ltd
Wrexham
2024.02 - 2026.01
- Optimised use of resources for cost-effective operations whilst maintaining high-quality output.
- Managed conflict resolution amongst team members fostering a harmonious work environment.
- Engaged in continuous professional development activities enhancing personal skills and knowledge base in the field.
- Implemented preventive measures reducing incidents of nonconformance with set standards.
- Initiated timely corrective actions whenever defects were identified during audits.
- Conducted regular audits to ensure regulatory compliance.
- Collaborated with other department heads, improving overall company operations and efficiency.
- Developed comprehensive quality control procedures ensuring optimal product manufacture.
Production operative
Poundfield Precast Ltd
Wrexham
2023.05 - 2026.01
- Effectively communicate with other operators to ensure efficient workflow and organization.
- Skilled in safe use and operation of heavy equipment such as Forklifts, lifting chains, lifting straps and hand held machinery.
- Fixing of reinforcement cages/reinforcement mesh for specific products.
- Correct use of PPE equipment. Gloves, Hard Hat, Hi Viz, Safety Glasses and Safety Boots.
- Pouring of concrete into casting moulds.
- Ensuring workplace is kept tidy by brushing, scraping floor and disposing of product flashing.
- Maintained tools, equipment and machinery in good working order.
- Operated various machinery such as FLT's to produce, store and load products.
- Ensured full compliance with health and safety regulations, including appropriate use of all tools and equipment and disposal of hazardous substances.
Customer service advisor
Lloyds Banking Group
Runcorn
2022.08 - 2023.02
- Responsible for answering customers calls, listening and communicating with customers to assist them with their financial issues.
- Logged customer conversations and important details mentioned within the call for future reference/for passing onto other departments.
- Using various professional software's to navigate through calls, obtaining customer information to get the best possible outcome for the customer.
- Implemented treatment strategies to aid customers financial health and to reduce risk to the bank.
- Assessed customer data from third party credit reference agencies to identify potential financial risks.
- Using initiative to understand customers' needs and confidently point them in the right direction for additional support if needed.
Education
Diploma of Higher Education - Level 3 Extended Diploma in Sports
Tranmere Rovers FC
Liverpool 2020.09 - 2022.04
GCSEs -
Darland High School
Wrexham 2015.09 - 2020.06
Skills
- B1, B2 and C1 Forklift operation
- Excellent communicator
- Strong work ethic
- Quality system auditing
- Supplier quality control techniques
- Customer satisfaction orientation
- Audit competency
- Slinging & Banksman
- Heavy Equipment Operation
- Problem Solving
- Steel Fixing
- Adaptability
References
References available upon request.
Timeline
Quality assurance manager
Poundfield Precast Ltd
2024.02 - 2026.01
Production operative
Poundfield Precast Ltd
2023.05 - 2026.01
Customer service advisor
Lloyds Banking Group
2022.08 - 2023.02
Diploma of Higher Education - Level 3 Extended Diploma in Sports
Tranmere Rovers FC
2020.09 - 2022.04
GCSEs -
Darland High School
2015.09 - 2020.06