Will Ledwith
Computing
Newcastle
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs.
Computing Student hoping to start a career in the industry. Goal focused and eager to learn. Prideful in work and quick learner of programming languages and methods. Take pride in helping people and being part of a cohesive team to perform tasks and meet goals and deadlines.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
8
8
Languages
Work History
Crew Member
Mcdonalds
Newcastle
02.2022 - Current
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Trained new team members on procedures, customer service and sales techniques.
- Prepared products following restaurant, health and safety standards and procedures.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Collaborated with team members to complete orders.
Crew Member
Mcdonalds
Edinburgh
10.2018 - 12.2021
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Assisted other team members to achieve goals.
- Took orders, prepared meals and collected payments.
- Trained new team members on procedures, customer service and sales techniques.
- Became familiar with products to answer questions and make suggestions.
- Prepared products following restaurant, health and safety standards and procedures.
- Addressed guest needs, questions or concerns to create optimum experience onboard.
- Escalated problems or complaints to relevant supervisor or manager for resolution.
- Collaborated with team members to complete orders.
Education
Extended Diploma - Computing
Edinburgh Napier University
Edinburgh, UK 09.2018 - 07.2021
Skills
Customer engagement
Interactive communication skills
Verbal and written communication
Cash Handling
Point-of-sale transactions
Product promotion
Performance improvement
Equipment operation
Problem-Solving
Teambuilding
G-Suite
Critical Thinking
MS Office
Written Communication
Programming documentation
Open source
User requirements
Data visualization
Usability understanding
Python Proficiency
Java Proficiency
Timeline
Crew Member
Mcdonalds
02.2022 - Current
Crew Member
Mcdonalds
10.2018 - 12.2021
Extended Diploma - Computing
Edinburgh Napier University
09.2018 - 07.2021