Will Davies
Kettering,Northamptonshire
Summary
IT and support professional with extensive experience in system administration, network security, and infrastructure management. Expertise in Windows OS, Google Cloud, Microsoft Azure, and Active Directory, complemented by strong troubleshooting skills in software and hardware. Proficient in networking protocols including TCP/IP, DNS, DHCP, WAN, and LAN, with a focus on security across all layers. Demonstrated ability in strategic planning, performance tracking, and SLA compliance, alongside extensive knowledge in the EV industry working alongside EO Charging to provide in depth technical support for multiple different ev charging platforms such as Kempower, BYD, Pantographs, Keba's and more.
Overview
7
7
years of professional experience
Work history
Project Manager & EV Technical Operation Engineer
Crystal Electronics Ltd
01.2025 - 06.2025
Project manager for a contract between Crystal Electronics and Rock Power Connections for all Department Of Working Pension sites across the UK.
TOC - Technical Operation Engineer for EO Charging
IT and EV Technical Support coordinator
Crystal Electronics Ltd
08.2024 - 01.2025
IT and EV Technical Support Coordinator for EO Charging on behalf of Crystal Electronics.
Government officer
Thames Valley Police
01.2023 - 08.2024
Civil Servant
MOJ
01.2018 - 01.2023
IT Technician
Education
GCSE - Math’s, English, Science (Double), Physical Education, Graphic Design, Resistant Materials, Leisure and Tourism, Ethics and Philosophy
Wollaston School
09.2009 - 06.2014
City and Guilds Level 3 - IT Software Development and programming
Northampton College
NorthamptonCity and Guilds Level 2 - Electrical Installations
Northampton College
NorthamptonGoogle Cybersecurity Professional Certificate -
Google
NorthamptonGoogle IT Support Professional Certificate - IT
Google
Some College (No Degree) - First Aid
Red Cross First Aider
Northampton03.2024
Skills
- Windows 7/8/10/11
- Cisco VPN and TOM OPEN
- Retool
- System administration
- Google Cloud & 365
- Microsoft Azure & Dev Ops
- Network security and infrastructures for remote access
- Software troubleshooting
- Hardware troubleshooting
- Familiarity with physical, network, and software security
- Knowledge of networking including TCP/IP, DNS, DHCP, WAN, LAN
- Performance tracking
- Strategic planning
- Salesforce proficiency
- Remote desktop support
- SLA drafting and negotiation
- SLA/KPI compliance
Custom
References upon request.
Personal Information
- Date of birth: 06/19/98
- Nationality: British
Affiliations
- Hiking
- Travelling
- Concerts
Timeline
Project Manager & EV Technical Operation Engineer
Crystal Electronics Ltd
01.2025 - 06.2025
IT and EV Technical Support coordinator
Crystal Electronics Ltd
08.2024 - 01.2025
Government officer
Thames Valley Police
01.2023 - 08.2024
Civil Servant
MOJ
01.2018 - 01.2023
GCSE - Math’s, English, Science (Double), Physical Education, Graphic Design, Resistant Materials, Leisure and Tourism, Ethics and Philosophy
Wollaston School
09.2009 - 06.2014
Some College (No Degree) - First Aid
Red Cross First Aider
City and Guilds Level 3 - IT Software Development and programming
Northampton College
City and Guilds Level 2 - Electrical Installations
Northampton College
Google Cybersecurity Professional Certificate -
Google
Google IT Support Professional Certificate - IT
Google
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