Summary
Overview
Work history
Education
Skills
Affiliations
Languages
Timeline
Generic

Wiktoria Czyzycka

Burnley,Lancashire

Summary

I have previously worked in the server industry and am looking to step into an exciting role that's focused on making a valuable change to shaping the employee and expanding their knowledge and skills . I have a background in food serving as well as customer service with strong skills of time management as well as teamwork . Im truly passionate about creating a safe and exciting work environment for other members of the team as well as being a helpful and friendly member of staff to the customer .

Overview

3
3
years of professional experience
6
6
years of post-secondary education

Work history

kiosk server

Burnley Football Club
Burnley, Lancashire
09.2021 - 11.2022
  • Maintained excellent guest satisfaction by providing attentive, proactive and helpful service.
  • Upsold snacks, sides and desserts to increase average transaction value.
  • Advised guests of daily specials and offers to increase sales.
  • Stocked up drinks and snacks ahead of shift to meet demands of peak business hours.
  • Provided friendly, courteous service, maximising positive customer satisfaction ratings.
  • Worked efficiently under pressure during peak hours for seamless operations.
  • Performed end-of-day cleaning duties, maintaining hygienic conditions in the kiosk.
  • Cooked and prepared food to be suitably served to the customers .
  • preformed stock counts before and after shifts to make sure the stock numbers matched expectations .

waitress

crivos pancake house
Lincoln, Lincolnshire
06.2019 - 08.2019
  • Met special dietary requests with careful preparation and presentation of dishes.
  • Obtained customer feedback to improve service experience and provide recommendations to kitchen staff.
  • Showcased extensive knowledge of menu items, heightened customer decision making.
  • Optimised workflow in busy periods through successful coordination with the kitchen staff.
  • Kept tables clear of used crockery, glassware and cutlery.

Education

GCSEs - Art and Design

Burnley College
Burnley
09.2022 - 06.2024

GCSEs -

Unity college
Burnley
09.2016 - 05.2021

Skills

  • Highly responsible and reliable
  • Customer Service
  • Resourcefulness
  • Time Managements
  • Ability to work with a team
  • Enthusiastic and outgoing
  • Tactful communication
  • Payment handling
  • Supply stocking
  • knowledge of working with digital media such as Adobe photoshop and illustrator
  • Critical-thinking
  • fluent in two languages as well as able to simply communicate in 4
  • Stock management

Affiliations

  • graphic design
  • drawing
  • digital media
  • social media managment
  • sewing

Languages

English
Fluent
Polish
Native
Russian
Elementary

Timeline

GCSEs - Art and Design

Burnley College
09.2022 - 06.2024

kiosk server

Burnley Football Club
09.2021 - 11.2022

waitress

crivos pancake house
06.2019 - 08.2019

GCSEs -

Unity college
09.2016 - 05.2021

Similar Profiles

Create profile
Wiktoria Czyzycka