WIESLAWA TAJBLIK
London,UK
Summary
Strategic business development professional with expertise in financial budgeting and regulatory compliance. Led successful product launches and conducted market research to drive results. Developed HR policies and oversaw operations, enhancing performance through technology integration. Committed to organisational success via informed decision-making and innovative e-commerce strategies.
Overview
17
17
years of professional experience
Work history
General manager
Zara Battersea Inditex
London, City of London
2023.01 - Current
- Developed strategic business plans, enhancing corporate vision and objectives.
- Defined company direction through careful strategic planning.
- Created and led successful business culture focused on performance.
- Delivered results under pressure to meet tight deadlines.
- Led company-wide restructuring to streamline operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Identified new business opportunities, leading to market expansion.
- Regularly reviewed performance data, driving continuous improvement efforts.
- Managed key stakeholder relationships for smoother project completion.
- Improved staff retention with robust HR policies and procedures.
- Recruited and managed senior staff with focus on delivering clear results.
- Streamlined communication processes for improved team collaboration.
- Successfully negotiated contracts with suppliers to reduce costs.
- Maintained organisational compliance with applicable legislation and regulations.
- Allocated resources to teams and projects based on need, performance and availability.
- Worked with board of directors to establish objectives and decisively lead operations.
- Oversaw all aspects of daily operations, ensuring smooth running of the organisation.
Deputy store manager
Zara Battersea Inditex
London, London
2022.09 - 2023.01
- Led 200 employees by example, adding value on daily basis to team and store operations.
- Managed shift schedules efficiently, ensuring smooth daily operations even during peak hours.
- Streamlined workflow processes for enhanced operational efficiency.
- Improved store operations by implementing effective inventory management techniques.
- Implemented loss prevention strategies, reducing instances of theft within the shop floor.
- Enhanced customer satisfaction with attention to detail and prompt resolution of complaints.
- Led by example on delivering excellent customer service as per the company's guidelines.
- Upheld company policies at all times whilst dealing with staff or customers' issues.
- Developed innovative sales strategies, resulting in increased brand visibility.
- Established strong supplier relationships to ensure consistent stock availability.
- Maintained a clean, organised display area, ensuring a positive shopping experience for customers.
- Made sure merchandise was displayed attractively, leading to an increase in footfall.
- Addressed employee issues promptly, fostering a harmonious work environment.
- Assisted in the recruitment process to bring in dynamic talent into the workforce.
- Promoted a proactive work environment through open communication channels amongst the team members.
- Conducted risk assessments for improved health and safety protocols.
- Uphold company policies at all times whilst dealing with staff or customers' issues.
- Ensured adherence to legal standards by maintaining accurate records and documentation of transactions.
- Played a crucial role in annual audits, ensured compliance with financial regulations.
- Managed cash desk operations by processing transactions accurately and efficiently. diligently ensuring no discrepancies at end of day tally.
Department manager
Zara White City Inditex
London, City of London
2018.03 - 2022.09
- Negotiated supplier contracts to reduce costs.
- Revitalised sales strategy with innovative marketing tactics.
- Evaluated sales trends and identified growth areas to increase profits.
- Resolved customer complaints, contributing to increased satisfaction rates.
- Set daily priorities and communicated targets, motivating teams to achieve them.
- Organised department tasks for increased productivity.
- Allocated resources effectively to support departmental objectives, optimising department efficiency.
- Reduced operational delays with proactive scheduling.
- Conducted team meetings to improve internal communication.
- Enhanced staff morale through implementation of regular feedback sessions.
- Boosted overall performance with regular training workshops.
- Fostered positive work environment, enhancing team cohesion.
- Trained new recruits for seamless integration into the team.
- Liaised with media outlets to enhance brand visibility. to promote brand awareness.
- Managed inventory levels to prevent stock shortages.
- Devised staff succession plans to enable professional development.
- Delivered high visual standards of garment presentation and stock levels for appealing customer displays.
Department manager
Zara Victoria Inditex
London, City of London
2017.12 - 2018.03
- Developed department goals aligned with company vision.
- Allocated resources, optimising department efficiency.
- Managed inventory levels, ensuring continuous stock availability.
- Negotiated supplier contracts, achieving cost savings for the department.
- Trained new recruits for seamless integration into the team.
- Executed troubleshooting procedures, resolving technical issues promptly.
Comercial manager
Zara Kings Road Inditex
London, London
2016.03 - 2017.12
- Initiated new business opportunities, expanding the company's client base.
- Reviewed market trends, developing a competitive edge in the industry.
- Conducted comprehensive market research for informed decision-making.
- Oversaw contract management process, mitigating potential disputes or conflicts.
Comercial Manager
Zara Bond Street Inditex
London, City of London
2015.05 - 2016.12
- Implemented cost-reduction initiatives, maximising profitability.
- Developed strong relationships with key stakeholders for business growth.
- Conducted comprehensive market research for informed decision-making.
- Led cross-functional team to meet organisational goals.
Visual merchandiser
Zara Bond Street
London, London
2013.02 - 2015.02
- Managed visual elements during store promotions for maximum impact.
- Coordinated with sales team for consistent brand presentation.
- Adhered to company guidelines whilst executing creative solutions for display challenges.
- Conducted regular competitor research to stay ahead in market trends.
Visual merchandiser
Zara Kingston
kingston , City of London
2009.09 - 2013.02
- Managed visual elements during store promotions for maximum impact.
- Utilised knowledge of current fashion trends for effective visual merchandising.
- Liaised with marketing team for cohesive brand message across all platforms.
- Assisted in inventory management, maintaining adequate stock levels on shop floor.
Skills
- Business development
- Market research
- Product development
- Product launch
- Cost management
- Budget management
- Budget forecasting
- Supplier negotiation
- Negotiation skills
- Regulatory compliance
- Safety regulations adherence
- Safety compliance
- Operations oversight
- Performance monitoring
- Process reengineering
- HR implementation
- Staff recruitment and retention
- Training delivery
- Digital transformation
- Omni-channel retailing
- Customer management
- Customer Service
- Profitability assessment
- Stock optimisation
- Data analysis
- IT Proficiency
- Organisational insight
- Decision authority
- Result-driven
- Proactive approach
- Team leadership
- Leadership skills
- Motivational skills
- Time management
- Pressure resilience
- Communication skills
- Cultural awareness
- Customer Service
- Stock optimisation
- Data analysis
Timeline
General manager
Zara Battersea Inditex
2023.01 - Current
Deputy store manager
Zara Battersea Inditex
2022.09 - 2023.01
Department manager
Zara White City Inditex
2018.03 - 2022.09
Department manager
Zara Victoria Inditex
2017.12 - 2018.03
Comercial manager
Zara Kings Road Inditex
2016.03 - 2017.12
Comercial Manager
Zara Bond Street Inditex
2015.05 - 2016.12
Visual merchandiser
Zara Bond Street
2013.02 - 2015.02
Visual merchandiser
Zara Kingston
2009.09 - 2013.02