Wiam Adil Maktari
United Kingston ,Birmingham
Summary
With a background in Business Administration and Management, specialising in communication and social media, combined with extensive experience working with international NGOs and companies, this professional profile reflects a strong ability to foster strategic relationships and build connections with youth organisations, groups, and initiatives on a global scale. Known for a results-oriented approach, consistent delivery of high-quality work under pressure, and a commitment to meeting deadlines with precision. Expertise includes exceptional verbal and written communication skills, alongside advanced proficiency in media marketing. Demonstrates a strong dedication to youth empowerment and climate action, driving impactful change through effective collaboration and innovative solutions.
Overview
7
7
years of professional experience
1
1
Certification
Work history
Partnership and Communication Assistant
Arab Youth Sustainable Development Network
Birmingham, West Midlands
06.2025 - Current
- Provided administrative and logistical support for meetings, events, and partner communications.
- Maintained accurate records and documentation of partnerships, including proposals, agreements, and progress reports.
- Supported the planning and coordination of partnership-related events and workshops.
- Conducted research on potential partners and market trends to inform strategic decisions.
- Collaborated cross-functionally with communications, programs, and fundraising teams to align partnership efforts.
- Assisted in preparing updates, follow-ups, and feedback collection to enhance partnership engagement.
Hub Co-ordinator
Newbigin Community Trust – Olympus School Hub
Birmingham, West Midlands
04.2025 - Current
- Coordinated community activities, workshops, and services at Olympus School Hub (min. 3 days/week)
- Led advocacy support sessions; managed volunteers and upheld safeguarding as Designated Safeguarding Officer
- Performed administrative tasks: reporting, resource ordering, risk assessments, and social media coordination
- Built partnerships with external organisations to deliver ESOL, sports, and cooking activities
- Supported event planning, community trips, and volunteer management; ensured inclusive decision-making and policy compliance
- Managed hub budget; collaborated with school staff to support families and strengthen school-community ties
Communications officer
Arab Youth Sustainable Development Network
Birmingham, West Midlands
02.2018 - Current
- Documented 20+ events using multimedia formats; distributed content across 5+ social media platforms and internal channels
- Executed social media strategies; scheduled 30+ posts/month, monitored engagement, and responded to inquiries within 24 hours
- Compiled monthly media reports covering 100+ mentions; evaluated campaign performance and visibility
- Built and maintained relationships with 15+ influencers and 10+ media outlets to expand audience reach and engagement
- Researched and compiled data for 10+ international observances; enhanced thematic content and campaign alignment
- Managed administrative tasks: coordinated weekly meetings, scheduled activities, and maintained records
- Coordinated 15+ public events, including webinars and press conferences; attendance ranged from 50 to 300 participants
- Utilized Meltwater to track and analyze daily media exposure; identified trends and outreach opportunities
Peer mentor
Arden University
Birmingham, West Midlands
09.2024 - 07.2025
- Supported 30+ students in building confidence and self-esteem, resulting in improved academic engagement and participation
- Helped identify and resolve 20+ academic and personal challenges impacting student performance
- Shared real-world experiences to deliver practical insights and facilitate learning through relatable examples
- Monitored attendance and performance data for 30+ students; implemented early interventions, reducing absenteeism by 15%
- Fostered safe, trusting environment that encouraged open communication and consistent mentorship engagement
Community Support Volunteer
Olympus Community Hub
Birmingham, West Midlands
09.2023 - 03.2024
- Assisted 100+ families and individuals with benefit applications, council tax inquiries, school admissions, housing support
- Organised 20+ community events and activities, increasing local engagement and involvement
- Welcomed 50+ women into community space, fostering inclusive, supportive environment
- Welcomed 50+ women into the community space, fostering an inclusive, supportive environment, school admissions, and housing support
Administration assistant
Yemeni Community Association
Birmingham, West Midlands
01.2020 - 11.2021
- Responded to 50+ calls and emails daily, addressing inquiries, redirecting communications, and documenting messages to maintain effective communication flow
- Welcomed and assisted 30+ visitors weekly, directing them to appropriate office areas
- Managed communications department, ensuring timely, professional client correspondence, improving satisfaction rates by 15%
- Organised and maintained 1,000+ office files, filing electronic and physical documents for easy access
- Prepared 20+ business proposals and managed documents supporting organizational objectives
- Scheduled and coordinated 40+ appointments monthly, enhancing office efficiency and client relations
- Provided Arabic-English translation for 100+ documents, facilitating cross-cultural communication
- Created and managed social media content, increasing online engagement by 25%
- Assisted with form completion and documentation, ensuring 99% accuracy
- Prepared 20+ business proposals and managed documents supporting organisational objectives, improving satisfaction rates by 15%
Education
Bachelor of Business Administration - BA (Hons) Busniness Managment with Foundation Year
Arden University
Coventry 04/2023 -
Diploma of Higher Education - BTEC Entry 3 Award , Business Administration QCF
Birmingham Metropolitan
Birmingham 07/2014 - 12/2014
Diploma of Higher Education - ULA Digital Level 1 Diploma, Art And Design,
Birmingham Metropolitan
Birmingham 09/2016 - 07/2017
Skills
- Professional business writing (AP style)
- Information gathering and analysis
- Strategic corporate communication and guidance
- Strong communication and presentation skills
- Teamwork and collaboration
- Proficiency in Microsoft Office and Windows/Mac operating systems
- General contracting knowledge
- Advanced algebra and mathematical skills
- Organization and time management
- Volunteer coordination and management
- Organisation and time management and platform management
Languages
English
Fluent
Arabic
Fluent
Skills Development & Certifications
- Youth Empowerment and Community Service – Certificate
- Level 2 Award in Basic Life Support for Adults and Children
- Autism Awareness – Certificate
- Mental Health First Aid and Safeguarding – Certificate
Certification
Youth Empowerment & Community Service / 6 November 2024.
Autism Awareness / 15 January 2025.
Participation certificate with Sheba Youth Foundation for Development 21/09/2020.
Certificate of Achievement from a Network of People building peace and Human rights information and training Center 10/11/2020.
Online Course Social Media Marketing: Strategy and Optimization / May 13, 2024.
WorkShop
What is a play?
In partnership with the Global Entrepreneurship Council - Yemen
(GECY), as an interlocutor in the seventh discussion session, "The Role of Social Media in Making Change," held on August 18, 2020, under the virtual event Youth 4 Better Yemen.
Participating in a training course to enhance the capabilities of youth initiatives in community change at the Saba Youth Foundation from 19 to 21 September 2020.
Participation in the Yemeni consultative youth meeting on the priorities, challenges and opportunities of young men and women in the Diaspora within the framework of UN Resolution 225 on December 3, 2020.
Participation in a meeting on violence against women, followed by the Media Network for Peace and Security and the United Nations for Women, 28 November 2020.
Timeline
Partnership and Communication Assistant
Arab Youth Sustainable Development Network
06.2025 - Current
Hub Co-ordinator
Newbigin Community Trust – Olympus School Hub
04.2025 - Current
Peer mentor
Arden University
09.2024 - 07.2025
Community Support Volunteer
Olympus Community Hub
09.2023 - 03.2024
Administration assistant
Yemeni Community Association
01.2020 - 11.2021
Communications officer
Arab Youth Sustainable Development Network
02.2018 - Current
Bachelor of Business Administration - BA (Hons) Busniness Managment with Foundation Year
Arden University
04/2023 -
Diploma of Higher Education - BTEC Entry 3 Award , Business Administration QCF
Birmingham Metropolitan
07/2014 - 12/2014
Diploma of Higher Education - ULA Digital Level 1 Diploma, Art And Design,
Birmingham Metropolitan
09/2016 - 07/2017
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