Summary
Overview
Work History
Education
Skills
Software
Timeline
Hi, I’m

Whitney Watson

Experienced HR Generalist EU
Amsterdam

Summary

Pragmatic, empathetic, people focused approach with a commercial mindset. Experience spanning across creative, tech & sustainability industries within EU/UK/US and in start/scale-up environments with a holistic generalist background. An integral part of the senior management team always focussing on educating and harnessing the positive effect of People & HR strategy from a place of diversity and inclusion along with commercial understanding within the business. Spearheading culture development, with a heavy focus on increasing employee engagement and improving the bottom line.


NL Permanent Residence Visa

Dual NZ & UK Passport

Overview

22
years of professional experience
1
Language
1
year of post-secondary education

Work History

Fastned
Amsterdam, Netherlands

People & Culture Manager
07.2022 - 07.2024

Job overview

European EV charging solutions scale up (200 employees) (Offices in NL, DE, BE, CH, FR, UK, SP, IT, DN)

  • Implement People Operations department from ground up (first HR hire into business at 160 people across 6 countries across EU/UK).
  • Providing guidance to execs on fostering employee involvement and crafting forward-thinking strategy centred around diversity and cultural involvement within company.
  • Development of DE&I committee, establishing several different ERG groups in the process
  • Coaching & development of c-suite, directors, managers & employees
  • Advised senior management on employee corrective actions.
  • Advising on organisational change and development of teams and growth in high paced environment.
  • Created, implemented & streamlined best practice HR policies and processes to aid operational performance, improve awareness & compliance.
  • Championed fair and equal treatment of prospective and current employees, going above and beyond legal requirements.
  • Addressed & resolved employee conflicts, acting as mediator, following policy & procedures for timely resolution.
  • Labour law comprehension across our EU/UK offices with ability to think intuitively for new locations.
  • Established local HR consultancy approach for our Belgian, French, Spanish, Italian & Danish entities.
  • Improving, aligning and implementing policies & procedures with alignment across our EU offices.
  • Acted as point of contact for high-level queries and represented team at senior leadership meetings.
  • Implement initial HRIS system (HiBob).
  • Led annual salary reviews, talent reviews, succession planning and performance management.
  • Redevelop performance management process that is feedback focused while providing training to managers & employees on open feedback and supporting positive development tracks & training opportunities for our expansive team
  • Assisted with research and analysis of compensation data to ensure appropriate setting of pay levels.
  • Controlled design and distribution of employee satisfaction and exit surveys, extracting and addressing key findings.
  • Managed payroll processing for starters & leavers
  • Absence tracking, sickness processing & UWV POC
  • Visa's & 30% applications
  • Recruitment, hiring, management of team of 2

Connecterra
Amsterdam, Netherlands

People Manager
12.2019 - 06.2022

Job overview

Agri-tech start up with 40 employees

  • Due diligence for Series B & C funding rounds
  • Coaching & development of c-suite, directors, managers & employees.
  • Advised senior management on employee corrective actions.
  • Employee Relations - leading positive ER issues across business
  • Performance Management - Implement and roll-out new performance management online system & structure (CultureAmp)
  • Compensation philosophy implementation (working with mixed compensation offerings benefits & implementation, stocks, salary), salary benchmarking.
  • Led annual salary reviews, talent reviews, succession planning and performance management.
  • Implement new HRIS system, full data management of all employees (HiBob).
  • Recruitment - Growth planning, budgeting and forecasting.
  • Ensuring Company meets all legal regulatory HR requirements in applicable and proportionate manner.
  • Policy & procedure writing incl hybrid/remote working, expenses etc
  • On/Off-boarding - implement and run full process including full induction program
  • Performed exit interviews, gaining useful insights to improve employee retention rates.
  • Visa & 30% ruling comprehension
  • Absence management, sickness tracking, UWV POC
  • Organised company-wide team-building events to boost employee morale.
  • Wrote and maintained employee handbook covering company policies and mission statement.

UXUS
Amsterdam, Netherlands

HR Manager
01.2019 - 11.2019

Job overview

Hospitality & retail consumer experience and environmental design agency with 50 employees

  • Provide Employees, Managers and Directors with advice, support and guidance on all aspects of HR Services
  • Organisational structure change - implementation of departments, teams and line management
  • Recruitment - Budget, forecasting and end to end recruitment from intern to senior managerial level for permanent and freelancers
  • Introduce new performance management process
  • Coaching of Line Managers
  • Social & engagement initiatives - Monday Morning Meetings, Friday drinks, social events, landscape and knowledge sharing platform opportunities
  • On/Off-boarding full lifecycle
  • Manage employment and HR policies & processes incl handbooks
  • Data management of all employees
  • Training - approve & research training requests in line with development plans rehabstudio, London |Creative tech agency with 60 employees

rehabstudio
London, UK

People Manager
04.2016 - 09.2016

Job overview

Creative tech agency with 60 employees

  • Coaching, challenging and provoking business leaders as required on how to engage colleagues, how to address people issues and how to build people capabilities effectively
  • Provide Employees, Managers and Directors with advice, support and guidance on all aspects of HR Services
  • Employee engagement - Monday Morning Meetings, monthly health check surveys, talent intranet, social club, reward & recognition program, diversity week
  • Employee Relations - Full oversight of ER issues throughout business
  • To advise and support the CEO & FD ensuring the Company meets all legal regulatory HR requirements in an applicable and proportionate manner
  • Recruitment - Budget, forecasting and end to end recruitment from intern to senior managerial level for permanent, freelancers, offshore and including outsource companies
  • Successfully opened & staffed up new office in Warsaw
  • Established and run full intern program
  • Perform On/Off-boarding process including full induction program and exit interviews
  • Manage employment and HR policies & processes (Employee Handbook, surveying staff engagement, employee information tracking, any HR documentation)
  • Full data management of all employees
  • Implement new HRIS system
  • Performance Management - Implement and roll-out performance management & pay review process
  • Budgeting with finance on company wide pay rises & bonuses, create development plans
  • Performed skills mapping and internal skills matrix
  • Established training program - Manage annual budget and approve training requests in line with development plans
  • Line Management of HR Administrator
  • Established Benefits Program - Roll out of benefits Medicash, Perkbox, Gym, Season Ticket Loans, CIC, LD&D, AD&D, Cycle To Work and annual renewal re-negotiations
  • Payroll - Work with finance to process monthly payroll
  • Health & Safety compliance within the office

The Foundry
London, UK

HRBP (Sales & Marketing and Operations
08.2012 - 03.2016

Job overview

The world's leading VFX, Games & Design software company with 300 employees worldwide, 170 in London office

- HR Coordinator (May 2013 - Dec 2013)

- Sales Support (Aug 20212 - Apr 2013)

  • Recruitment - full end to end from entry to managerial level, work with FC and managers on annual recruitment budget outlook for following year
  • Payroll - Work with finance to process monthly payroll for staff worldwide
  • Due diligence for acquisition
  • Annual pay reviews - Work closely with FD, Department Heads & Managers on proposed budget increases and process company wide
  • Recruitment PSL review - Annual survey & selection process across 100+ recruiters
  • Performance Management - Implement new process and advise both managers and employees advising on per
  • Training - Advise and organise training, track and manage annual budget
  • Benefits - Provide support level function, answer employee queries and process any benefits applications, track, update employee data to benefit companies
  • On/Off-boarding - Implement new process and complete end to end for all employees
  • Monthly Board Report - Analyse and prepare data on headcount, starters/leavers, turnover, reasons for leaving, key hires, HR trends
  • Employee Relations - Grievances, absences, provide advice and support to all levels of staff
  • Exit Interviews - Conduct and review data from exit interviews, analyse and report back to C-levels and board
  • HR System - Collated company data and upload to new HR system, assessed and reviewed new HR system before it was launched company wide, wrote user guides for employees and managers, continue to work closely with supplier on maintaining data management throughout system, improvements for use both on administration and personnel level, bug fixes and new releases, work on opening other modules of system up, 1st point of call for all employee queries on system related to data and technical issues
  • Visa applications - Short term business visas & sponsorship applications for employees coming to the UK and travelling across the world
  • Line Management - HR Coordinator and Office & Facilities Manager in London office
  • Employee Engagement - People survey, ownership of social budgets and teams across all worldwide offices
  • Due diligence - Report data trends to board & investors pre and post sale
  • Health & Safety compliance

London Fields Brewery
London, UK

Office/HR Coordinator/Events Assistant
05.2012 - 08.2012

Job overview

(3 month internship)

Golder Associates
London, UK

Business Administrator
10.2011 - 05.2012

Job overview

Gazal
Auckland, New Zealand

Sales Coordinator
02.2011 - 08.2011

Job overview

(contract position)

Fleetpartners
Auckland, New Zealand

Sales Support
03.2010 - 01.2011

Job overview

(contract position)

MBE Business Service Centre
Auckland, New Zealand

Centre Consultant
07.2009 - 02.2010

Job overview

JB Hifi
Auckland

HR & Office Coordinator
08.2007 - 07.2009

Job overview

Melbourne Water
Melbourne, AUS

Team Secretary
07.2006 - 02.2007

Job overview

(contract position)

Auckland Spinal Unit
Auckland, New Zealand

Ward Clerk
05.2005 - 12.2005

Job overview

(contract position)

Servcorp NZ Ltd
Auckland, New Zealand

Senior Secretary & Network Administrator
11.2002 - 05.2005

Job overview

Education

Auckland University of Technology
Auckland, New Zealand

Diploma of Higher Education from Event Management
07.2009 - 08.2010

University Overview

Skills

Employee relations

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Software

GSuite

Microsoft

HiBob

Workable

Recruitee

Personio

Culture Amp

Remote

Asana

Slack

Timeline

People & Culture Manager
Fastned
07.2022 - 07.2024
People Manager
Connecterra
12.2019 - 06.2022
HR Manager
UXUS
01.2019 - 11.2019
People Manager
rehabstudio
04.2016 - 09.2016
HRBP (Sales & Marketing and Operations
The Foundry
08.2012 - 03.2016
Office/HR Coordinator/Events Assistant
London Fields Brewery
05.2012 - 08.2012
Business Administrator
Golder Associates
10.2011 - 05.2012
Sales Coordinator
Gazal
02.2011 - 08.2011
Sales Support
Fleetpartners
03.2010 - 01.2011
Auckland University of Technology
Diploma of Higher Education from Event Management
07.2009 - 08.2010
Centre Consultant
MBE Business Service Centre
07.2009 - 02.2010
HR & Office Coordinator
JB Hifi
08.2007 - 07.2009
Team Secretary
Melbourne Water
07.2006 - 02.2007
Ward Clerk
Auckland Spinal Unit
05.2005 - 12.2005
Senior Secretary & Network Administrator
Servcorp NZ Ltd
11.2002 - 05.2005
Whitney WatsonExperienced HR Generalist EU