Whitney Madziwa
Nottingham
Summary
Skilled Care Provider assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility. Keep house by making beds, doing laundry, washing dishes and preparing meals. Advise families and healthcare team regarding health concerns, nutrition, cleanliness and household activities. A hardworking and passionate job seeker with organisational solid skills eager to secure entry-level position. Ready to help the team achieve company goals.
Overview
7
7
years of professional experience
Work History
Senior Support Worker
Macadamia Support
12.2022 - Current
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
- Provided safe mobility support to help patients move around personal and public spaces.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted patients with self-administered medications.
- Recognized and reported abnormalities or changes in patients' health status to case manager.
- Transported individuals to events and activities, medical appointments, and shopping trips.
- Supported patients and family members, actively listening to concerns and offering compassionate care.
- Disinfected tools, equipment and surfaces between patients.
- Answered patient inquiries and provided information about healthcare services.
- Took and recorded patients' vital signs, documenting in medical charts.
- Completed necessary reports and documentation on time and to specifications.
- Coordinated with other healthcare professionals to provide patients with comprehensive care.
- Monitored patient progress and reported changes to healthcare professionals.
- Cleaned and set up rooms in preparation for patient appointments.
- Maintained accurate records of patient visits and treatments in patient medical files.
- Prepared and delivered meals to patients, assisting with feeding when necessary.
- Scheduled patients for appointments and maintained master calendar.
- Administered medications and injections as directed by healthcare professionals.
Assistant Accountant
Faramatsi Motors
02.2020 - 12.2022
- Maintained detailed financial records of accounts receivable and payable status and bank reconciliations.
- Maintained accurate and complete documentation to facilitate accounting and filing functions.
- Assisted with monthly and quarterly income statements, balance sheets and cash flow reports to inform decision-makers.
- Processed payroll by validating work hours and attendance of employees.
- Monitored status of accounts receivable and payable to facilitate prompt processing.
- Checked general ledger entries to increase accuracy, prevent significant errors and identify adjustments.
- Reviewed general ledger entries and assessed accuracy.
- Completed financial reports, providing insight into performance, operations and cash flow.
- Facilitated month-end and year-end closing processed to support accuracy and completeness of financial reports.
- Provided journal entries and performed accounting on accrual basis.
- Prepared working papers, reports and supporting documentation for audit findings.
- Collected and reported monthly expense variances and explanations.
- Tracked funds, prepared deposits and reconciled accounts.
- Partnered with auditors to track errors and add contributions to maintain accuracy.
- Compiled general ledger entries on short schedule with 100% accuracy.
- Cooperated with senior leaders to create operating budgets and initiate financial planning.
- Diminished outstanding debts by analyzing accounts for issues.
- Kept up-to-date with tax changes and industry trends by participating in professional organizations, opportunities, and networks.
- Trained new employees on accounting principles and company procedures.
- Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
- Initiated comprehensive account assessments to check viability, stability, and profitability of business operations.
- Researched technical tax issues to define tax effect or impact of certain tax positions.
Sales Executive
Doves Life Assurance
02.2017 - 01.2020
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Analyzed past sales data and team performance to develop realistic sales goals.
- Utilized internal lead referral tools to solicit new business opportunities and contacts.
- Created and implemented successful sales campaigns to drive leads and increase sales.
- Monitored and adjusted pricing based on market trends and customer feedback to meet expectations and increase sales.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Listened to customer needs and desires to identify and recommend optimal products.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
Education
Some College (No Degree) - Accounts
Speciss
Harare ZimbabweSkills
- Meal planning and preparation
- Community integration
- Progress documentation
- Medication Administration
- Verbal and written communication skills
- Patient Management
- Flexible schedule and availability
- Case management
- Patient Assessments
Timeline
Senior Support Worker
Macadamia Support
12.2022 - Current
Assistant Accountant
Faramatsi Motors
02.2020 - 12.2022
Sales Executive
Doves Life Assurance
02.2017 - 01.2020
Some College (No Degree) - Accounts
Speciss
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