Whitney Adarkwa Yiadom

•Placed service users at the centre of care, respecting their wishes, preferences, and
wellbeing while following care plans accurately.
• Supported service users’ independence and social connections, helping them maintain
relationships and engage with their local community.
• Contributed to the smooth running of the service, reporting any changes in service users’ needs to the Senior Carer or Nurse.
• Promoted and safeguard the welfare of service users, ensuring their safety and protection
at all times.
• Followed all care plans and guidance on how to support service users effectively.

•Followed all company policies and safety standards including Health & Safety,
confidentiality, quality management, manual handling, and medication procedures.
• Provided personal care and daily living support such as washing, dressing, toileting,
feeding (including PEG), mobility assistance, meal preparation, and household tasks as
outlined in the care plan.
• Promoted customer independence and personalised care, encouraging customers to
follow their support plans and enabling them to participate in activities inside and outside the home.

• Monitored, recorded and reported any changes in customers’ health or circumstances,
completing all required documentation (logbooks, MAR charts, financial sheets, accident
forms) accurately and promptly.
• Communicated effectively with managers and colleagues, attending meetings, supervision
sessions and required training, and reporting concerns or emergencies immediately.
• Supported team quality and development by acting as a buddy to new staff, helping train new care workers after probation, and continually seeking to improve service delivery and
customer outcomes.

• Provided additional support to students with special educational needs, ensuring inclusivity.
• Maintained personnel records and updated internal databases to support document management

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• Facilitated active learning environments with engaging teaching aids and resources.
• Helped teachers with lesson plan development, class preparation and student mentoring.
• Organised staff meetings, prepared agendas and took detailed minutes.

Used intake and screening instruments to conduct assessment of needs and to
obtain complete medical history.
Treated patients undergoing substance abuse treatment, detoxification, and
recovery in inpatient treatment facility.
Educated patients and families on correct administration of pain medications to
avoid adverse reactions and over-use.
Updated clinical knowledge and skills through formal and informal continuing
education.

• Administered medications accurately, enhanced patient health outcomes.
• Trained junior staff members on best practices ensuring consistent quality of service.
• Adhered to strict medical protocols whilst ensuring a caring atmosphere.
• Reviewed patient medical history, verbally collecting information about current symptoms and overall wellness.
• Delivered immunisations and health screenings to improve public health and educate community members on disease prevention.
• Collaborated with other healthcare providers and office personnel to support seamless medical practice operations.