Weyinmi Omolola

• Coordinated daily operations, streamlining workflow processes.
• Led multidisciplinary teams on complex cases, ensuring cohesive case management approach.
• Improved patient care by implementing an effective care plan.
• Conducted regular performance reviews, identified areas of improvement in service delivery.
• Managed conflicts amongst staff effectively, fostering a harmonious work environment.
• Established strong relationships with residents' families through clear communication channels.
• Maintained detailed records of patients' medical histories; ensured accuracy in documentation.
• Enhanced team collaboration with regular team meetings and feedback sessions.
• Supported residents' wellbeing by creating engaging recreational activities.
• Created individualised care plans, ensuring personalised attention to each resident.
• Ensured compliance with health and safety regulations to maintain safe working environment.
• Identified training needs through regular assessment of staff skills.
• Provided emotional support to residents and their families during difficult times.
• Monitored medication administration, reducing incidents of errors.
• Recruited and trained staff members for improved service provision.
• Developed a comprehensive training program for better staff performance.
• Constantly met care quality goals, ensuring optimal staffing levels and skill mix were achieved through effective rota management.
• Promoted individual wellbeing, verifying service users were safeguarded against abuse and neglect.
• Accurately assessed care needs of potential service users by conducting thorough pre-admission assessments.
• Achieved NVQ Level 5 in Leadership and Management to build strategic planning and team coaching skills.
• Coordinated staff rotas to meet service requirements whilst remaining under budget.
• Managed daily service operations through strategic care planning.

• Managed medication administration for residents, adhering strictly to prescribed doses.
• Optimised efficiency in handling administrative duties related to patient care documentation, thus improving overall productivity.
• Conducted regular health checks on residents to ensure well-being.
• Delivered compassionate end-of-life care, respecting the dignity of the individual at all times.
• Assisted in daily personal care tasks, promoting independence amongst residents.
• Provided consistent and high-quality elder care, ensuring comfort and safety.
• Maintained confidentiality and compliance standards for optimised patient care.
• Promoted dignity by assisting residents with limited mobility to complete personal care, including washing and dressing.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Collaborated with additional care providers to ensure seamless patient support.
• Promptly addressed and resolved performance concerns to maintain safe, effective care provisions.
• Carried out initial risk and requirement assessments, enabling thedevelopment of bespoke care packages.

During this period, I was recovering from multiple surgeries following a C-section after giving birth in early 2015. Shortly after, my daughter was diagnosed with cerebral palsy, and I became her full-time carer to ensure she received the necessary support and early interventions. This time allowed me to prioritise her care and development while managing my own recovery. I have since transitioned from full-time caring and am fully committed to re-engaging in my professional career with renewed focus and resilience.

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• Collaborated with the healthcare team for effective patient care delivery.
• Respected the privacy and dignity of each resident while providing care services.
• Provided emotional support to patients, improving their mental well-being.
• Responded promptly to emergencies, ensuring the safety of all residents.
• Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
• Aid in mobility exercises, which resulted in improved physical strength among elderly residents.
• Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
• Delivered high-quality care to clients with disabilities, achieving care plan objectives.
• Monitored individual's physical and emotional well-being, promptly reporting changes and providing suggestions for care plan adjustments.
• Used outstanding communication and interpersonal skills to build positive relationships with clients for exceptional satisfaction ratings.
• Ensured patients took all medications as prescribed by their doctor, recording details of timings and side effects.
• Maintained up-to-date knowledge on thelatest care practices by attending regular meetings and training opportunities.
• Adapted to service users' needs and requests to maintain personalised care.

• Utilised effective communication skills whilst working closely with vulnerable individuals.
• Supported family members by providing respite care services when needed.
• Managed medication schedules to ensure correct dosage at appropriate times.
• Upheld high levels of confidentiality in line with data protection regulations.
• Increased client satisfaction by providing companionship and emotional support.
• Coordinated with healthcare professionals to deliver comprehensive care plans for each client.
• Monitored clients' progress, reporting any changes in condition swiftly to the healthcare team.
• Used manual handling techniques and lifting aids to position clients in safe, comfortable postures.
• Implemented personalised care plans, delivering bespoke service tailored to individual needs.
• Conducted risk assessments in each home environment, prioritising safety for all clients.
• Kept detailed records of care activities, condition changes and treatment responses.

• Demonstrated products effectively leading to increased sales conversions.
• Learnt about new products quickly, providing comprehensive guidance to customers.
• Improved customer service by efficiently handling queries and complaints.
• Delivered exceptional after-sales service, encouraging repeat business.
• Balanced multiple tasks simultaneously whilst maintaining high-quality customer care.
• Collaborated effectively with team members to meet sales targets.
• Maintained knowledge of current sales promotions helping customers make informed buying decisions.
• Addressed customer needs promptly, resulting in positive feedback and loyalty.
• Offered personalised shopping advice to enhance customer experiences.
• Handled cash transactions swiftly, ensuring accurate accounting at the end of each shift.
• Built strong relationships with regular customers for repeat business.

• Established strong customer relationships through effective communication and problem-solving.
• Ensured compliance with company policies whilst handling returns and exchanges.
• Collaborated with team members for seamless store operations.
• Fostered a warm shopping atmosphere by addressing customer queries promptly.
• Developed rapport with customers through active listening skills.
• Created positive shopping environment by maintaining clean and organised store.
• Resolved customer complaints, ensured client satisfaction.
• Handled cash transactions with accuracy, maintained financial integrity.