Weronika Rychtelska

• Assisted with day-to-day operations, working efficiently and productively.
• Collaborated across departments to achieve common goals.
• Delivered memorable experiences and received recognition through "All Stars programme".
• Supported different sites, which was a great learning opportunity.
• Involved in multiple projects within the company:

- Training programme for new joiners

- Smartlocker champion

- Event organiser champion.

• Cultivated warm relationships with regular customers while demonstrating a dynamic approach to newer visitors.
• My specific role within the team was to manage the time keeping; making sure that everything ran smoothly and effectively for customer satisfaction.

• Successfully resolved issues in fast-paced and often unpredictable situations.
• Developed a deeper understanding of exceptional customer service, consistently trying to exceed expectations.

• Worked on multiple projects whilst prioritizing the organization of all my department's documents.
• Learned how to plan ahead and dedicate tasks to meet tight deadlines connected to tax claims.