Human Resources Professional | Learning & Development Specialist | Coach & Mentor
Dedicated HR professional with a proven track record in driving organizational growth through strategic human capital management. Skilled in Learning & Development initiatives, coaching, mentoring, and successful implementation of new systems. Committed to fostering a culture of continuous learning and development to empower teams and maximize potential.
Key Skills:
Learning & Development: Experienced designing and delivering comprehensive L&D programs tailored to individual and organizational needs. Skilled in identifying training gaps, developing curriculum, and assessing training effectiveness.
Coaching & Mentoring: I am passionate about cultivating talent and facilitating professional growth through effective coaching and mentoring relationships. I am experienced in guiding individuals to unlock their full potential and achieve personal and professional goals.
Change Management: Proven ability to lead successful implementations of new systems and processes. Skilled in change management methodologies, ensuring smooth transitions and maximizing employee adoption and engagement.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work history
Training & Development Lead
Mizkan EURO LTD
Middleton, Greater Manchester
11.2023 - Current
Planned and executed comprehensive training programs for employees to align with organisational goals and individual career development.
Implemented innovative learning strategies to enhance employee knowledge and proficiency in roles.
Collaborated with department heads to assess training needs and customise programs to address specific requirements.
Identified key learning needs within workforce and tailored training programs to address specific skill gaps.
Supported managers in developing team members through career pathing.
Analysed skill gaps within teams, identifying areas for improvement and tailoring training initiatives accordingly.
Developed soft skills by providing training in time-management, problem-solving, and effective communication.
Created training programmes guaranteed to achieve key organisational objectives.
Formulated training and development programmes to capture measurable improvements.
Outlined HR objectives and assessed learning outcomes to guide planning activities.
Training Lead
Mizkan EURO Ltd
Middleton, Greater Manchester
03.2022 - 10.2023
Secured high satisfaction rates by going theextra mile to cater to specific organisational needs.
Updated and modified training syllabus to stay ahead of industry developments and maintain relevancy.
Facilitated high-quality workshops, meetings and demonstrations online and offline.
Tracked theimpact of training programmes against pre-established metrics.
Analysed training requirements at individual, team and organisational level.
Formulated training and development programmes to capture measurable improvements.
Collaborated with Subject Matter Experts (SME)s to refine and update training resources.
IQA Assessor
AVADO Learning
London
03.2022 - 03.2022
Offered counselling to help students deal with academic, personal, or behavioural issues.
Designed learning plans tailored to individual needs.
Advised, criticised and encouraged students to develop abilities.
Supported students to identify problems impeding education.
Provided in-depth feedback and constructive criticism on students' work.
Evaluated students using standardised criteria to determine abilities and learning needs.
HR ADVISOR / ADMIN
Extons Foods LTD
Wythenshawe
08.2020 - 03.2021
Coordinated training and administrative tasks
Managed recurring HR processes such as payroll, furlough
Maximised team knowledge and productivity by effectively training, monitoring and directing employees in best practices and regulatory protocols
Implemented assessment systems to monitor staff performance and training requirements
Supported and monitored employees' L&D
Competently managed leaver process by performing exit interviews and producing references in line with company guidelines
Advised colleagues and managers on policies and procedures
Created, advertised, approved and closed job requisitions
Issued contracts, performed pre-employment checks and amended current contracts
Implemented diversity, equity, and inclusion initiatives to boost employee engagement
Liaised with Operations Manager to accurately identify in-house training needs and deliver appropriate development programs.
PRODUCTION SUPERVISOR
Extons Foods LTD
Manchester
09.2018 - 06.2021
Kept work environments safe and efficient at all times
Established clear priorities and production quality standards
Set and revised production schedules to meet changing demands
Coordinated schedules and reviewed work performance for staff, especially Team Leaders
Collaborated with other leaders and executives to direct workflow and support operations
Managed team of over 30 employees, overseeing the hiring, training, and professional growth of employees
Gathered and reviewed current data to determine areas in need of improvement
Addressed employee conflicts immediately following all corporate procedures.
PROJECT COORDINATOR
Greencore Ready Meals
Warrington
11.2017 - 09.2018
Implemented a set of comprehensive tracking processes to monitor Sauce Cooking performance
Organizing, attending and participating in stakeholder meetings
Documenting and following up on important actions and decisions from meetings
Preparing necessary presentation materials for meetings
Determining project changes
Providing administrative support as needed
Undertaking project tasks as required
Developing project strategies
Ensuring projects adhere to frameworks and all documentation is maintained appropriately for each project
Break projects into doable actions and set time frames
Assign tasks to internal teams and assist with schedule management.
DEPARTAMENTAL MANAGER
Greencore Meals
Warrington
02.2017 - 11.2017
Successfully managed production activities so all orders were shipped on time
Managed documentation of and training on production procedures and work instructions
Verified that all process control parameters were being documented and followed at all times
Planned, directed, coordinated and assigned manpower to meet aggressive production schedules
Addressed all personnel issues promptly and professionally
Drove daily production activities with effective communication and leadership
Managed product quality to guarantee compliance with quality policies, procedures and systems
Worked across different departments to help achieve targets and standards
Maintained a necessary level of communication between shifts.
SIC COORDINATOR
Greencore Meals
Warrington
08.2016 - 02.2017
Investigated and implemented ideas for quality improvement, increased productivity and cost reduction
Recommended and executed quality improvements for production and product quality
Implemented performance, quality and efficiency measures to achieve aggressive production goals.
SUPERVISOR / TEAM LEADER
Swizzels Matlow LTD
Albion
11.2012 - 08.2016
Mils
Planned, directed, coordinated and assigned manpower to meet aggressive production schedules
Managed documentation of and training on production procedures and work instructions
Recommended and executed quality improvements for production and product quality
Addressed all personnel issues promptly and professionally
Drove daily production activities with effective communication and leadership
Managed product quality to guarantee compliance with quality policies, procedures and systems.
BUXTON SPA BAKERY, BUXTON
Recommended and executed quality improvements for production and product quality
Defined manufacturing performance standards and reviewed the outcome of performance goals to set future targets
Directed improvements in safety, product quality, service and cost efficiency
Maintained a necessary level of communication between shifts
Oversaw the production process and managed the production schedule.Leading a large group of people, providing training, conducting quality checks, running and operating packing machine.
Education
High Performance Coaching
Peak Performance Coaching
03.2021 - 09.2021
Diploma - Coaching and Mentoring | Learning & Development
Institute od Counselling
CIPD Level 5 in Organisational Learning & Develop - L&D
ICS
London
11.2021 - 03.2023
CIPD, London CIPD Level 5 Certificate in HRM - HRM
ICS
London
03.2019 - 06.2020
Diploma of Higher Education - Business and Leadership
Open University
2019
Skills
Training budget allocation
Appraisal schemes
Training programme design
Learning and development interventions
Learning management systems (LMS) proficiency
Classroom experience
Coaching and mentoring
Confident communicator
Team building
Certification
Qualified Trainer
Creating and Providing training
Work well within a team
Timeline
Training & Development Lead
Mizkan EURO LTD
11.2023 - Current
Training Lead
Mizkan EURO Ltd
03.2022 - 10.2023
IQA Assessor
AVADO Learning
03.2022 - 03.2022
CIPD Level 5 in Organisational Learning & Develop - L&D
ICS
11.2021 - 03.2023
High Performance Coaching
Peak Performance Coaching
03.2021 - 09.2021
HR ADVISOR / ADMIN
Extons Foods LTD
08.2020 - 03.2021
CIPD, London CIPD Level 5 Certificate in HRM - HRM
ICS
03.2019 - 06.2020
PRODUCTION SUPERVISOR
Extons Foods LTD
09.2018 - 06.2021
PROJECT COORDINATOR
Greencore Ready Meals
11.2017 - 09.2018
DEPARTAMENTAL MANAGER
Greencore Meals
02.2017 - 11.2017
SIC COORDINATOR
Greencore Meals
08.2016 - 02.2017
SUPERVISOR / TEAM LEADER
Swizzels Matlow LTD
11.2012 - 08.2016
BUXTON SPA BAKERY, BUXTON
Diploma - Coaching and Mentoring | Learning & Development
Institute od Counselling
Diploma of Higher Education - Business and Leadership