Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
Languages
Timeline
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Weronika Borowiak

Coventry,West Midlands

Summary

I am a highly motivated and detail-oriented professional with three years of busy office administration experience within the NHS and seven years in customer service, including hospitality. My background has honed my ability to manage multiple tasks efficiently, maintain accurate records, and adapt swiftly to new systems and processes.


In my current role at UHCW Recruitment, I handle sensitive payroll information with strict adherence to GDPR guidelines, ensuring confidentiality and compliance. I am responsible for updating HR systems, managing new starter records, and generating monthly reports, aligning closely with the administrative functions required in the Learning & Development and HR Administrator position.


I have experience in onboarding new employees, helping with inductions, and advertising job roles, which has developed my strong communication skills and ability to engage with colleagues at all levels.


I am eager to gain new skills and broaden my knowledge in a new sector of employment.

Overview

4
4
years of professional experience
6
6
years of post-secondary education

Work history

Senior Resourcing Assistant

University Hospitals Coventry NHS Trust
Coventry, West Midlands
02.2022 - Current
  • Sustained high levels of attention to detail.
  • Handled confidential information, maintaining discretion and integrity following GDPR processes.
  • Managed time effectively to meet deadlines.
  • Acted as main contact for new recruits
  • Answering on average 20 calls a day to resolve recruitment related queries such as pay scales, occupational health or general updates
  • Assisted in recruitment and training of new staff members.
  • Resolved recruitment issues promptly, ensuring uninterrupted processes.
  • Completed pre-employment checks for all new staff in the trust including DBS, occupational health, ID checks, references and right to work
  • Working with compliance team to check eligibility for sponsorships and creating certificate of sponsorship application files
  • Completing payroll each week for new starters which included calculating pro rata salaries and salary data collection forms
  • Booking candidates in for induction and attending it to make sure it runs smoothly and resolve any issues
  • Assisted in roll out of IDVT - electronic ID check trust wide which scans identification documents
  • Assisted in launch of pre-employment risk assessment trust wide, which means quicker employment and customer and manager satisfaction significantly reducing out time to hire from about 60+ to on average 10 to 15 days.

Nandoca

Nandos
Coventry, West Midlands
05.2021 - Current
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours, covering weekends and bank holidays.
  • Cleaned work areas and equipment to maintain faultless hygiene standards.
  • Increased customer satisfaction by resolving issues quickly and efficiently.
  • Completed customer orders with speed and accuracy.
  • Applied positive customer service approach to increase satisfaction levels.
  • Positive approach to work and always have a smile on my face
  • Won tiller of the year award due to efficiency and detail while taking orders making sure there are no errors causing waste at the end of the day and complaints - resulting in better reviews

Education

GCSEs - 6 GCSE's At Grade C Or Above

Grace Academy Coventry
Coventry
09.2012 - 06.2017

A-Levels -

King Edward VI Sixth Form College
Nuneaton
09.2017 - 06.2019

Skills

  • Data Entry - had to enter candidate details on NHS databases
  • Microsoft Office - proficient in Word, Powerpoint, Excel, Outlook
  • Dedicated team player
  • Friendly and approachable
  • Active listening
  • Excellent communication
  • Time management
  • Adaptability
  • Fast learner
  • Attention to detail

Affiliations

  • Reading
  • Painting
  • Fitness - gym

Accomplishments

Osca Award for Resourcing Team in 2024 - University Hospitals Coventry and Warwickshire yearly award.

Languages

English
Fluent
Polish
Advanced

Timeline

Senior Resourcing Assistant

University Hospitals Coventry NHS Trust
02.2022 - Current

Nandoca

Nandos
05.2021 - Current

A-Levels -

King Edward VI Sixth Form College
09.2017 - 06.2019

GCSEs - 6 GCSE's At Grade C Or Above

Grace Academy Coventry
09.2012 - 06.2017
Weronika Borowiak