Wendy Redden
Basildon,Essex
Summary
An experienced and well-qualified health care assistant with a thorough working knowledge of residential and domiciliary care legislation, including good practice, and health and safety standards.
Overview
17
17
years of professional experience
Work history
Field care supervisor
Beaumont
Ingatestone, Essex
2024.02 - Current
- Review and assess the work of our care professionals and provide feedback for training and development.
- Provide hands-on care and support when needed.
- Visiting clients to assess needs and consult with individuals and families to make informed decisions.
- Liaise with local practitioners to source equipment or treatment for our clients where needed
- Sourcing and arranging replacement staff in the event of sickness.
- Contribute to the timely production and distribution of staff weekly rotas
- Quality Assurance: Conduct spot checks for carers to maintain high standards.
- Participate in on-call duties.
- Monitored service user progress, escalating concerns for swift resolution.
SENIOR HEALTH CARE ASSISTANT
Hallmark Care Homes
Hutton, Essex
2022.04 - 2023.08
- Leads and manages the care team
- One-to-one supervision
- Medication management
- Train care team
- Collaborated with multidisciplinary teams to ensure continuity of care for patients transitioning from one level of care to another
- Managed inventory of medical supplies ensuring adequate stock levels at all times
- Ensured all policies were followed according to organisational guidelines
- Providing support to people living with dementia and their families, helping them maintain freedom and independence, whilst improving their health and well-being.
COMMUNITY SUPPORT WORKER. SOCIAL SERVICES
Essex County Council
2020.02 - 2022.04
- Undertaking Care Act Assessments or Reviews, Mental Capacity Assessments
- Supporting incoming duty line on a rotational basis, triage of referrals, including advice and guidance- to establish if it meets the safeguarding threshold
- Manage a caseload, including assessment of risk and purposeful intervention through direct work, commissioned services, and review
- Support adults and their families who have complex social needs and are more vulnerable as a result of disability, exclusion, or diminished capacity
- Participated in interdisciplinary team meetings to coordinate services for clients.
NIGHT CARE ASSISTANT LEARNING DISABILITY
Essex County Council, Chelmsford
Chelmsford
2012.03 - 2020.02
- Assisted in the preparation of meals, ensuring proper dietary guidelines were followed
- Initiated recreational activities to promote physical fitness and social interaction among residents
- Ensured that medical records were kept up-to-date, accurate, confidential, and compliant with legal regulations
- Maintained a secure environment for staff and residents, following established safety standards
- Used safe patient handling techniques for repositioning, transferring, and ambulating patients
- Collaborated with other healthcare professionals to develop individualized care plans for each patient.
HEALTH AND SOCIAL CARE WORKER
Southend on Sea Borough Council
2011.07 - 2011.09
- Work as part of a multi-disciplinary team within the Integrated Intermediate Care Service Supporting the coordination of the individual program of care in the community
- My role involved undertaking individual care plans, and personal, practical and re-ablement duties as set by professional staff.
DOMICILIARY CARE ASSISTANT
London Care
Pitsea
2007.02 - 2011.07
- Assisted in the preparation of meals, ensuring proper dietary guidelines were followed
- Ensured that medical records were kept up-to-date, accurate, confidential, and compliant with legal regulations
- Managed time efficiently while working independently on multiple tasks simultaneously within deadline constraints
- Used safe patient handling techniques for repositioning, transferring, and ambulating patients
- Assisted clients with the self-administration of medications
- Monitored patient progress and reported any changes or concerns to the supervisor immediately
- Reported all incidents and accidents to the supervisor
- Administered medications as prescribed by a physician and documented changes in patient behaviour.
Skills
- Ability to cope with pressure
- Excellent communication skills
- Sound understanding of good care principles
- Good organizational and planning skills
- Good team player
- Ability to display empathy and warmth
Custom
References available upon request
Section name
- Working towards Level 5 in Leadership and Management for Adult Care
- Health and Social Care NVQ Level 3
- Health and Social Care N VQ Level 3 (Adult and Dementia)
- Health and Social Care NVQ Level 2 (Children and Young People setting)
Timeline
Field care supervisor
Beaumont
2024.02 - Current
SENIOR HEALTH CARE ASSISTANT
Hallmark Care Homes
2022.04 - 2023.08
COMMUNITY SUPPORT WORKER. SOCIAL SERVICES
Essex County Council
2020.02 - 2022.04
NIGHT CARE ASSISTANT LEARNING DISABILITY
Essex County Council, Chelmsford
2012.03 - 2020.02
HEALTH AND SOCIAL CARE WORKER
Southend on Sea Borough Council
2011.07 - 2011.09
DOMICILIARY CARE ASSISTANT
London Care
2007.02 - 2011.07