Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wendy Muhly

London

Summary

An accomplished Practice manager with 20+ years of experience in health care management and administration. Experienced in the development, implementation and management of facility policies and procedures. A strong leader with outstanding, interpersonal, communication and organizational skills.

Overview

36
36
years of professional experience

Work History

Practice Manager

John Smith Medical Centre
01.2001 - Current
  • Manage the daily operations of health care facilities, overseeing Manage the daily operations of a health care facilities, overseeing 16 employees.
  • Carefully select, develop, retain, train staff.
  • Actively maintain up-to-date knowledge of General Practice including any ne software's introduced such as Dr IQ, EZ analytics and QOF
  • Regularly evaluate employee performance, provide feedback and assist, coach and discipline staff as needed.
  • Minimize staff turnover through appropriate selection, orientation, training, staff education and development.
  • Establish facility's annual budget and conduct monthly reviews to ensure finances are being properly allocated.
  • Develop and arrange continuing education opportunities for all staff to increase knowledge and skills.
  • Over seen 2 CQC visits both with Good outcomes

Assistant Practice Manager

Dr Nilesh Pajwani
02.1997 - 01.2001

Managed office staff of 4 individuals.

Trained office staff and medical assistants, delegating and supervising daily assignments.

Monitored employee attendance, and developed and managed employee schedules.

Medical Notes sunmnariser

opening and unlocking of building

PPA claims

FP10001 Claims

GP Receptionist

Dr U Afser, Dr SN Gupta, Dr S Sinha And Dr Ansari
04.1988 - 01.1997

Prepared and maintained medical examination rooms.

Chaperoned in minor surgical procedures and intimate examinations

Scheduled Patient appointments

Typed hospital referral letters

Front of house answering phones and patient queries

Writing out repeat prescriptions and adding them to Llyod George b


Education

O And A Level -

Sacred Heart Covent Girls School
Dagenham Essex, United Kingdom

Skills

  • practice management
  • Staff training, motivation and development
  • Restructuring
  • Problem resolution ability
  • Policy implementation
  • Organizational skills
  • Multi-task Management
  • Team Player
  • Exceptional interpersonal skills
  • Proficient in QOF
  • Medicare and Medicaid regulations
  • Private, No Fault, Workers Compensation and Private insurance
  • Microsoft Word, Excel, PowerPoint and Outlook; QuickBooks;
  • Emis Web

Timeline

Practice Manager

John Smith Medical Centre
01.2001 - Current

Assistant Practice Manager

Dr Nilesh Pajwani
02.1997 - 01.2001

GP Receptionist

Dr U Afser, Dr SN Gupta, Dr S Sinha And Dr Ansari
04.1988 - 01.1997

O And A Level -

Sacred Heart Covent Girls School
Wendy Muhly