Summary
Overview
Work history
Education
Skills
Affiliations
Accomplishments
References
Timeline
Generic

wendy kendall

Edinburgh,United Kingdom

Summary

Personable individual with strong aspiration to provide exceptional customer service. Demonstrates excellent communication and problem-solving skills, reinforced by background in hospitality and team coordination. Committed to enhancing passenger experiences and ensuring safety and comfort during flights.

Enthusiastic Cabin Crew Member with knack for creating memorable passenger experiences. Skilled in resolving in-flight issues swiftly, ensuring safety and comfort. Known for fostering positive team dynamics and contributing to smooth flight operations.

Overview

6
6
years of professional experience

Work history

Nursing assistant

crosshouse hospital
Kilmarnock, East Ayrshire
02.2023 - Current
  • Supported nurses during medical procedures, contributing to successful treatment plans.
  • Prepared examination rooms prior to medical procedures, ensuring readiness for use.
  • Complied strictly with infection control policies, minimising risk of disease spread.
  • Utilised basic nursing equipment proficiently whilst providing routine care to bedridden patients.
  • Assisted in transporting patients safely around the hospital for various appointments.
  • Conducted regular checks on medical supplies inventory for timely replenishment.
  • Developed strong rapport with patients through active listening and empathy, encouraging open communication.

Carer assistant

call in homecare
edinburgh, Midlothian
01.2020 - 06.2023
  • Assisted in scheduling appointments with doctors or other healthcare specialists.
  • Assisted with personal hygiene to ensure health and wellbeing.
  • Respected privacy of the residents whilst providing care.
  • Enhanced patient morale with regular interaction and conversation.
  • Supported families with information on patient progress and condition.
  • Ensured patient comfort by providing personal care services.
  • Offered emotional support to patients during difficult times.
  • Provided care for elderly patients, promoting their dignity and respect.

Education

Certificate of Higher Education - learning disability nurse

Edinburgh Napier University
Edinburgh
09.2024 -

GCSEs - pupil

trinity academy
Edinburgh
06.2004 - 06.2009

Skills

skills i could bring to my job role:

exceptional communication and interpersonal skills, customer service expertise, and the ability to remain calm under pressure

  • Team engagement
  • teamwork and problem-solving abilities
  • work along cabin crew safety wellbeing of customers and team members
  • good verbal communication skills
  • knowledge of public safety and security
  • 100% customer service
  • Understanding flight plans
  • Passport and visa checking
  • Handling passenger queries
  • Turbulence calming strategies
  • Managing passenger queries
  • Effective team member
  • Positive attitude

Affiliations

  • i like to spend some quality time with my family on days off work and interact with there sports
  • i am interested in a new career change and show great role model to my children
  • some times catch up with friends for game of bingo or some shopping
  • like to go on holidays with my children make memories

Accomplishments

i have awards in peer mentoring i used to do when i was younger as a volunteer.

professional award in youth work

dance qualifications

GIRFEC Training

First Aid


References

References available upon request.

Timeline

Certificate of Higher Education - learning disability nurse

Edinburgh Napier University
09.2024 -

Nursing assistant

crosshouse hospital
02.2023 - Current

Carer assistant

call in homecare
01.2020 - 06.2023

GCSEs - pupil

trinity academy
06.2004 - 06.2009
wendy kendall