wendy kendall
Edinburgh,United Kingdom
Summary
Personable individual with strong aspiration to provide exceptional customer service. Demonstrates excellent communication and problem-solving skills, reinforced by background in hospitality and team coordination. Committed to enhancing passenger experiences and ensuring safety and comfort during flights.
Enthusiastic Cabin Crew Member with knack for creating memorable passenger experiences. Skilled in resolving in-flight issues swiftly, ensuring safety and comfort. Known for fostering positive team dynamics and contributing to smooth flight operations.
Overview
6
6
years of professional experience
Work history
Nursing assistant
crosshouse hospital
Kilmarnock, East Ayrshire
02.2023 - Current
- Supported nurses during medical procedures, contributing to successful treatment plans.
- Prepared examination rooms prior to medical procedures, ensuring readiness for use.
- Complied strictly with infection control policies, minimising risk of disease spread.
- Utilised basic nursing equipment proficiently whilst providing routine care to bedridden patients.
- Assisted in transporting patients safely around the hospital for various appointments.
- Conducted regular checks on medical supplies inventory for timely replenishment.
- Developed strong rapport with patients through active listening and empathy, encouraging open communication.
Carer assistant
call in homecare
edinburgh, Midlothian
01.2020 - 06.2023
- Assisted in scheduling appointments with doctors or other healthcare specialists.
- Assisted with personal hygiene to ensure health and wellbeing.
- Respected privacy of the residents whilst providing care.
- Enhanced patient morale with regular interaction and conversation.
- Supported families with information on patient progress and condition.
- Ensured patient comfort by providing personal care services.
- Offered emotional support to patients during difficult times.
- Provided care for elderly patients, promoting their dignity and respect.
Education
Certificate of Higher Education - learning disability nurse
Edinburgh Napier University
Edinburgh 09.2024 -
GCSEs - pupil
trinity academy
Edinburgh 06.2004 - 06.2009
Skills
skills i could bring to my job role:
exceptional communication and interpersonal skills, customer service expertise, and the ability to remain calm under pressure
- Team engagement
- teamwork and problem-solving abilities
- work along cabin crew safety wellbeing of customers and team members
- good verbal communication skills
- knowledge of public safety and security
- 100% customer service
- Understanding flight plans
- Passport and visa checking
- Handling passenger queries
- Turbulence calming strategies
- Managing passenger queries
- Effective team member
- Positive attitude
Affiliations
- i like to spend some quality time with my family on days off work and interact with there sports
- i am interested in a new career change and show great role model to my children
- some times catch up with friends for game of bingo or some shopping
- like to go on holidays with my children make memories
Accomplishments
i have awards in peer mentoring i used to do when i was younger as a volunteer.
professional award in youth work
dance qualifications
GIRFEC Training
First Aid
References
References available upon request.
Timeline
Certificate of Higher Education - learning disability nurse
Edinburgh Napier University
09.2024 -
Nursing assistant
crosshouse hospital
02.2023 - Current
Carer assistant
call in homecare
01.2020 - 06.2023
GCSEs - pupil
trinity academy
06.2004 - 06.2009
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