Wendy Collins

Led quality governance and operational delivery for ophthalmology services, ensuring compliance with national standards and best practice guidelines. Designated Safeguarding Lead overseeing adult safeguarding procedures in line with statutory requirements.

Accountable for day-to-day running of a high-volume community ophthalmology clinic and theatre service, ensuring safe, efficient, and patient-centred care. Responsibilities span across scheduling, resource management, patient flow, theatre utilisation, clinic throughput, staff supervision, and real-time resolution.

• Oversaw implementation of quality improvement plans, resulting in CQC ‘Good’ rating across all domains and ‘Outstanding’ in ‘Well-Led’.
• Developed and embedded local governance structures, including clinical audit cycles, complaints handling, incident investigations, and risk registers.
• Directed staff rotas, clinic/theatre scheduling, consumables management and compliance with infection control and safety standards.
• Facilitated recruitment, training and workforce development aligned with clinical demand and strategic priorities.
• Acted as lead contact for external agencies and regulatory inspections, ensuring full compliance with contractual and clinical governance expectations.
• Chaired regular governance and operational meetings, integrating feedback from patients, staff and stakeholders into service improvements.
• Represented the service on the National Theatre Practitioners Forum and Procurement Steering Group.

Theatre scrub nurse for a nurse agency, attending a variety of NHS and Private Hospitals within Lincolnshire, Hull and East Riding and South Yorkshire.

Completing daily assessments for individuals applying for Personal Independent Payment (PIP), to meet productivity and quality targets and standards agreed between ATOS and the DWP, to proactively seek and respond positively to feedback given. To analyse and interpret clinical information and medical evidence and provide a thorough and robust report in a professional and concise manner.

Managed busy orthopaedic theatre department with two theatres for elective and trauma surgery.

Allocated staff effectively and enhanced skill mix to optimise care delivery.

Conducted training for staff to improve skills and knowledge in surgical procedures.

Mentored student nurses and student ODPs to foster professional development.

Provided scrub nurse assistance for surgeries across various specialities, including orthopaedics and general surgery.

• Organised specialist equipment from external sources as needed to support surgical operations.
• Liaised with medical representatives to ensure clinical staff were knowledgeable about instrumentation.

Scrub nurse for all specialities of surgery including orthopaedics and trauma, general surgery, gynaecology, ophthalmology, urology, ENT, caesarean sections.

Scrub nurse for a designated elective orthopaedic unit.