WELLINGTON BULAMAELE
London,Croydon
Summary
Committed Health Care Assistant focused on enhancing daily life of patients through compassionate care. I am polite and hardworking who provides physical assistance and mental stimulation for holistic wellbeing. Diligent in monitoring symptoms and progress to boost health outcomes. Contributes extensively to team work and always display a willing and helpful manner.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Health Care Assistant
Royal Hospital For Neuro-disability
London, Putney
2023.01 - Current
- Helping patients with bed was or shower, applying body lotion and dressing up.
- Oral care.
- Making patients feel comfortable.
- Helping patients to eat.
- Helping patients with tracheostomy tube to suction them.
- Cleaning the suction catheter to prevent infection.
- Cleaning the skin around the tracheostomy.
- Safely escorted patients during medical appointments and hospital visits.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Completed care documentation and monitored patient progress to achieve up-to-date records.
Health Care Assistant
GA Professionals Healthy Care
London, Croydon
2022.09 - Current
- Wash and dress patients
- Making and serve meals and help to feed patients
- Make beds
- Monitor patients' conditions by taking temperatures, pulse, respirations and weight
- Help people to move around
- Vigilantly monitored changes in physical and mental health, reporting deterioration to senior carers for urgent attention.
- Aided service users in everyday activities, such as washing and dressing, ensuring constant safety and effective care.
- Met with patients and families to discuss care plan adaptations, seeking continual improvement.
- Administered blood tests and blood pressure checks.
- Safely escorted patients during medical appointments and hospital visits.
- Demonstrated consistent respect and privacy for care users, maintaining dignity irrespective of circumstance.
- Thoroughly sterilised and sanitised clinical and mobility equipment.
Customer Relationship Officer
Oman Insurance Company
Dubai
2021.08 - 2022.05
- Conducted customer surveys and recommended ways of improving customer satisfaction.
- Investigated complaints thoroughly to deliver positive customer outcomes.
- Achieved set KPIs with help from team leader and managers.
- Liaised between customers, staff and stakeholders to maintain constructive communications.
- Built customer loyalty by actioning feedback for enhanced service provisions.
- Studied local market, identified potential opportunities and informed sales team to follow up.
- Reviewed client files to identify opportunities for cross selling.
Home Based Care Volunteer
Namikango Clinic
Zomba, Malawi
2019.03 - 2021.06
- Managed diverse daily wellbeing duties, from activity planning to mobility support.
- Nurtured service users' confidence and independence, improving social rehabilitation for patients.
- Offered compassionate physical and emotional support to patients, enhancing overall health and wellbeing.
- Improved patient satisfaction ratings by providing faultless personal care.
- Closely monitored patient conditions, minimising need for additional medical attention.
- Assisted in daily personal care routines for improved patient wellbeing.
- Upheld safety and hygiene standards to reduce incidents and accidents.
- Promoted healthier living choices to improve wellbeing of clinically obese patients.
Assistant Project Coordinator
World Bicycle Relief
Lilongwe, Malawi
2018.01 - 2019.01
- Maximised communication and transparency between clients, internal departments and stakeholders.
- Maintained project schedules by managing deadlines and adjusting workflows to suit.
- Enhanced project transparency and accountability with rigorous evaluation and record-keeping.
- Implemented change control processes, minimising scope creep and cost overruns.
- Applied project management methodologies to drive and deliver projects.
- Reviewed project documents and highlighted discrepancies and errors for correction.
- Established document control to regulate access to sensitive information.
- Enforced policies and procedures to keep projects on track.
Education
Diploma in NGO Management - Humanities
University of Botswana
Gaborone 2015.08 - 2019.10
Care Certificate Training Course - Personal Development, Duty of Care, Equality and Diversity, Privacy & Dignity, Fluids and Nutrition
The Healthy and Safety Group
London 2023.01 - 2023.01
Skills
- Effective communication skills
- An empathetic and sympathetic manner
- Dedication and reliability
- A passion for supporting people
- Fully aware of equity and diversity issues
- An understanding of the concept of confidentiality
- Knowledge of personal care and excellent hygiene skills
- Presenting a professional image appropriate to the working environment
- Adhering to all the Healthcare Trust policies guidelines and procedures
- Elderly care
- Compassionate care giver
- Health assessment and monitoring
Languages
English
Advanced
Timeline
Health Care Assistant
Royal Hospital For Neuro-disability
2023.01 - Current
Care Certificate Training Course - Personal Development, Duty of Care, Equality and Diversity, Privacy & Dignity, Fluids and Nutrition
The Healthy and Safety Group
2023.01 - 2023.01
Health Care Assistant
GA Professionals Healthy Care
2022.09 - Current
Customer Relationship Officer
Oman Insurance Company
2021.08 - 2022.05
Home Based Care Volunteer
Namikango Clinic
2019.03 - 2021.06
Assistant Project Coordinator
World Bicycle Relief
2018.01 - 2019.01
Diploma in NGO Management - Humanities
University of Botswana
2015.08 - 2019.10