Deliver an incredible customer experience by greeting every customer and showcasing fashion trend
Sells this season’s incredible products and their features and benefits by recommending footwear and
accessories that meet and exceed our customers' wants and demands
Work with accuracy at pace to process shipment, recover, clean and fill within deadlines
Be able to accomplish multiple tasks whilst maintaining excellent customer service levels
Be able to communicate clearly both written and verbally in English and Chinese
Customer Assistant
Shanghai Zunshi Network Technology Co., LTD
09.2021 - 10.2021
At Administration Center in SS Shanghai Fashion Week
Mainly responsible for exhibitor service/buyer docking/visitor guide and other work in the 15th Ontimeshow
Fashion and Apparel Exhibition
Follow policy & procedure as well as operational best practices to ensure a healthy, safe and profitable store
Interviewed and Assisted major KOL/actors/actresses to complete exhibits shooting on social media such as
TikTok and YouTube
National College Student, Plan
04.2021 - 09.2021
General promoter and person in charge
Brown Sugar Ginger Tea - Female Physiological Health Companion Programme, and was shortlisted for
national projects
Responsible for the investigation and research on caring for the physical health of rural adolescent women in
the context of poverty alleviation, and was shortlisted for the 2021 summer social practice key cultivation
project
Vlogger and Operating own Social Media on Instagram, TikTok, YouTube etc
2020-2022
Interviewed famous people or outstanding students and wrote the report which posted on the social media
Good skills in office software/MATLAB/C programming language/PS/Pr software
Quick learner and Adapting to change
Marketing Researcher Intern
ACE Marketing Inc
05.2021 - 07.2021
Went to major international exhibitions, such as Children-baby-maternity Expo (CBME) and International
Consumer Electronics Show (CES), to deliver a great displaying experience for their customers, putting
customers before tasks every time
Deliver ‘best in town’ standards through presentation standards, availability and keeping the store clean
Responsible for holding video conferences with Polish clients, recording the minutes, as well as writing and
translating the subsequent correspondence
Education
Master’s degree - International Development, Finance&Accounting
University of Edinburgh
09.2022 - 07.2023
Mechanical design and manufacturing and automation
Shanghai Institute of Technology, School of Mechanical, China
09.2018 - 07.2022
Timeline
Master’s degree - International Development, Finance&Accounting
University of Edinburgh
09.2022 - 07.2023
Sales Associates and Brand Representative
Charles & Keith
01.2022 - 03.2022
Customer Assistant
Shanghai Zunshi Network Technology Co., LTD
09.2021 - 10.2021
Marketing Researcher Intern
ACE Marketing Inc
05.2021 - 07.2021
National College Student, Plan
04.2021 - 09.2021
Mechanical design and manufacturing and automation
Shanghai Institute of Technology, School of Mechanical, China