Niyoma Weerahannadige
Cardiff,Cardiff
Summary
Results-driven professional with expertise in teamwork, cash handling, and customer service. Proven mathematical skills and effective time management enhance operational efficiency and customer satisfaction. Strong product knowledge and problem-solving abilities support multitasking and clear communication. Focused on leveraging these skills for career advancement and organizational success.
Overview
16
16
years of professional experience
Work history
Retail volunteer
Pwllmelin Store
Cardiff, Cardiff
2024.01 - 2025.11
- Accurately input customer orders into cash register system.
- Prepared and served various hot and cold beverages, including espresso and cappuccino.
- Operated espresso machines to ensure quality beverage production.
- Maintained cleanliness and organisation of coffee shop, including equipment and surfaces.
- Assisted customers in beverage selection based on preferences.
- Handled cash and credit transactions with precision and confidentiality.
- Managed inventory by restocking essential supplies, such as coffee beans and cups.
Retail worker
One Stop
Morden, City of London
2010.02 - 2010.12
- Promptly resolved customer complaints while maintaining professionalism.
- Strict adherence to company policies ensured operational consistency.
- Conducted precise price checks, bolstering customer trust.
- Established regular communication with suppliers for efficient product delivery.
Education
OCR Level 1 Certificates of Business in profession - Bossiness document, Business administration, handling Mail, making and receiving calls
Coleg Gwent
Newport, Wales 2001.04 -
GCSEs -
St Antony's Girls school
Sri Lanka 1994.12 - 1994.12
A-Levels -
Princess of Wales Collage Moratuwa
Sri Lanka 1997.08 - 1997.08
Skills
- Teamwork
- Cash handling
- Customer service
- Mathematical skills
- Time management
- Product knowledge
- Problem solving
- Multitasking
- Communication skills
Languages
English
Intermediate
References
References available upon request.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Software
Microsoft Office
Timeline
Retail volunteer
Pwllmelin Store
2024.01 - 2025.11
Retail worker
One Stop
2010.02 - 2010.12
OCR Level 1 Certificates of Business in profession - Bossiness document, Business administration, handling Mail, making and receiving calls
Coleg Gwent
2001.04 -
A-Levels -
Princess of Wales Collage Moratuwa
1997.08 - 1997.08
GCSEs -
St Antony's Girls school
1994.12 - 1994.12