Summary
Overview
Work history
Education
Skills
Languages
Timeline
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WAYNE fransico MATTHEWS

Walsall,West Midlands

Summary

Dedicated professional with a strong focus on customer service and safety compliance, possessing a clean driving history and expertise in Public Service Vehicle operation. Demonstrates proficiency in radio communication, ticketing systems, and defensive driving, ensuring passenger comfort and punctuality. Skilled in creative problem-solving, effective written and communication skills, and adept at managing time efficiently while maintaining traffic awareness. Committed to understanding transport regulations and enhancing community interaction through reliable service delivery.

Overview

29
29
years of professional experience
5
5
years of post-secondary education

Work history

Bus driver

National Express West Midlands
Birmingham, West Midlands
10.2022 - Current
  • Coordinated with control centres for updated route information, keeping journeys efficient.
  • Followed company policies strictly, upholding professional standards at all times.
  • Used defensive driving techniques for minimising potential accidents.

CVIT security guard

G4S Cash Solutions
Bloxwich, West Midlands
09.2021 - 10.2022
  • Dealt with a variety of potentially dangerous situations, maintaining calm under pressure.
  • Conducted thorough risk assessments to identify potential threats.
  • Maintained high standards of professionalism when dealing with challenging situations.
  • Remained flexible in rapidly moving environment and adapted to developing situations.
  • Secured cash and valuables against on-property loss or interference during transport.

Bus driver

National Express West Midlands
Birmingham, West Midlands
12.2003 - 10.2020
  • Coordinated with control centres for updated route information, keeping journeys efficient.
  • Followed company policies strictly, upholding professional standards at all times.
  • Used defensive driving techniques for minimising potential accidents.

Security officer

Snitial Security
Birmingham, West Midlands
09.1999 - 11.2003
  • Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
  • Assisted in emergency evacuation drills, ensuring all staff understood procedures.
  • Responded to alarms with swiftness, ensuring minimal disruption to operations.
  • Upheld strict access controls for ensuring building security.

Special constable

Jamaica Constabulary Force
Kingston, Jamaica
02.1996 - 09.1999
  • Demonstrated excellent teamwork skills whilst working alongside fellow constables and sergeants.
  • Assisted in crime prevention initiatives with local agencies.
  • Handled sensitive situations with understanding and professionalism, diffusing tensions.
  • Strengthened community relations by conducting regular foot patrols.

Education

High School Diploma - General Studies

Edwin Allen High School
Clarendon Jamaica
09.1984 - 07.1989

Skills

Team player creative problem solving written and communication skill customer focus time management and organisational skill

  • Radio communication proficiency
  • Punctuality assurance
  • Ticketing system proficiency
  • Community interaction
  • Understanding transport regulations
  • Passenger comfort focus
  • Punctuality and reliability
  • Safety compliance
  • Customer Service
  • Clean driving history
  • Public Service Vehicle (PSV) operation
  • Efficient decision-making
  • Defensive driving
  • Traffic awareness

Languages

English
Advanced

Timeline

Bus driver

National Express West Midlands
10.2022 - Current

CVIT security guard

G4S Cash Solutions
09.2021 - 10.2022

Bus driver

National Express West Midlands
12.2003 - 10.2020

Security officer

Snitial Security
09.1999 - 11.2003

Special constable

Jamaica Constabulary Force
02.1996 - 09.1999

High School Diploma - General Studies

Edwin Allen High School
09.1984 - 07.1989

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WAYNE fransico MATTHEWS