Summary
Overview
Work History
Education
Skills
Affiliations
Over 20 years experience working within the customer service industry
References
Timeline
Generic

WAYNE ROBBINS

Birmingham,England

Summary

Accomplished fashion professional with extensive expertise in fashion and design development, pattern cutting, and textile knowledge. Proficient in CAD software and Adobe Creative Suite, including Illustrator, Photoshop, and InDesign. Demonstrates strong skills in garment construction, product development, fashion styling and market research analysis. Known for a deep understanding of fashion history and body shapes, complemented by excellent project management and presentation abilities. A collaborative team player with a commitment to delivering innovative fashion solutions while maintaining exceptional customer service standards.


Overview

5
5
years of professional experience

Work History

Manager

Umami
Birmingham, England
06.2016 - 06.2018
  • Liaised with suppliers to ensure timely deliveries.
  • Developed accurate sales forecasts for improved strategic planning.
  • Delivered high-quality products to increase customer satisfaction.
  • Managed team dynamics by implementing conflict resolution strategies.
  • Piloted change management initiatives successfully improving organisational adaptability.

Manager

Vito's
Sutton Coldfield, England
06.2013 - 05.2016
  • Supervised project timelines for timely completion.
  • Boosted department efficiency by streamlining operational processes.
  • Implemented cost reduction measures, reduced overhead expenses.
  • Managed team dynamics by implementing conflict resolution strategies.
  • Piloted change management initiatives successfully improving organisational adaptability.
  • Facilitated staff training, resulting in better customer service.
  • Delegated tasks efficiently to maximise productivity.
  • Increase of sales

Education

Higher National Diploma - Fashion, Art Design & Textiles

Sccb Birmingham
Birmingham
09/2019 - 09/2021

Bachelor of Arts - Fashion Design

Birmingham City University
Birmingham
09/2022 - 09/2023

Skills


  • CAD software proficiency
  • Product development
  • Garment construction knowledge
  • Knowledge of fashion history
  • Project management
  • Customer Service
  • Market research analysis
  • Garment construction
  • Fashion product development
  • Product design
  • Print design

Affiliations

  • Design
  • Photography
  • Sports
  • Festivals
  • Art
  • Music
  • Travel
  • Fitness

Over 20 years experience working within the customer service industry

I have consistently prioritised customer satisfaction by actively listening to their  needs, resolving issues promptly, and providing clear, concise information.

References

References available upon request.

Timeline

Manager

Umami
06.2016 - 06.2018

Manager

Vito's
06.2013 - 05.2016

Higher National Diploma - Fashion, Art Design & Textiles

Sccb Birmingham
09/2019 - 09/2021

Bachelor of Arts - Fashion Design

Birmingham City University
09/2022 - 09/2023
WAYNE ROBBINS