Wayne Rainey
Armagh,Armagh City Banbridge and Craigavon
Summary
Proficient Telecommunications Engineer with broad-range national and international experience in voice and data network support and installation. Creative customer service during catastrophic events. Strong process management skills to streamline implementations, configurations and operations.
Having served in the British Army for over 10 years i have gained skills that i feel make me stand out from the crowd. I have worked on Both Cloud and PBX phone systems for several years and gained valuable experience in Structured cabling. I have been involved in complex Wifi solutions, trouble shooting on Networks and completed site surveys.
All this combined I feel i can be an asset to any future employer
Overview
23
23
years of professional experience
7
7
years of post-secondary education
Work history
Senior Telecoms/ VOIP Engineer
Barclay Communications
Belfast, Belfast
12.2020 - Current
- Installed and aligned antennae to pick up signals with maximum quality and reliability.
- Maintained clear and complete records of installation, maintenance or repair actions.
- Investigated problems with microwave systems and repaired or replaced components.
- Inspected communication infrastructure on [Timeframe] schedule to identify and document maintenance needs.
- Carrying out site surveys prior to an installation going ahead
- Fault finding on complex network setups
- Setting up WIFI solutions throughout buildings
- Installing Voice over IP phone systems into
- Installing Traditional PBX systems and carrying out DP work
- Structured cabling installs including patch panels, and comms cabinets
- Utilised analog lines, SIP trunks and PRI systems to deliver smooth connection.
- Training end users on both new phone systems plus admin users
- Working at heights
- Troubleshot problems with equipment and devices, tracing root causes and correcting problems.
- Operated manual or powered digging equipment to prepare sites for installation work.
- Documented installation, maintenance and repair activities for technical tracking and billing requirements.
- Set up virtual private networks for private and business customers.
- Assisted customers to identifying and correcting problems with installed equipment and systems.
- Implemented failover solutions and firewalls to protect customer data.
- Handled regular repairs and maintenance for information and communications equipment.
- Sealed outdoor wiring to protect from signal quality loss or damage.
- Read and interpreted technical schematics to complete accurate work.
- Monitored performance of complex telecommunications networks to proactively identify concerns and correct normal problems.
Telecommunications Engineer
Simplicity Group
Belfast, Belfast
07.2018 - 12.2020
- Produced network proposals and executed proposed solutions.
- Troubleshooting on Networks
- Fault finding on Data Cabling
- Installing Cloud based phone systems
- Installing PBX phone systems
- Installing Structured cabling
- Installing WIFI solutions both internally and externally
- Carrying out Site surveys to ensure best solutions are installed
- Advising sales reps on technical issues
- Training Customers on features of new phone system
- Working at Heights
- Recommended best technology and hardware to use in network implementation.
- Troubleshot voice and data cabling to support network connectivity.
- Researched and designed work for new and existing customers requiring assistance.
- Tested and implemented new products and services to support communications.
- Utilised analog lines, SIP trunks and PRI systems to deliver smooth connection.
Telecommunications Engineer
Openreach (BT)
Armagh, Armagh, Banbridge and Craigavon
06.2010 - 07.2018
- Evaluated demand data and calculated network growth to determine capabilities.
- Installing new copper lines to both commercial and domestic premises
- Installing new Fibre broadband circuits to both commercial and domestic properties
- Installing DP's to large shopping centres
- Configuration of Routers
- Fault finding on copper networks
- Repairing Faults internally and externally
- Fault finding on Fibre cabling
- Dealing with customers from all walks of life
- Produced network proposals and executed proposed solutions.
- Monitored systems and determined needs for upgrades and enhancements.
- Recommended best technology and hardware to use in network implementation.
- Researched and designed work for new and existing customers requiring assistance.
- Tested and implemented new products and services to support communications.
- Provided technical assistance in navigating phone systems to streamline process.
- Travelled to off-site locations to complete necessary service work.
- Identified and replaced faulty components to avoid work disruptions.
- Designed and assessed system specifications to determine compatibility.
Combat Telecoms Engineer
HM Armed Forces
Camberley, Surrey
05.2000 - 04.2010
- Handled equipment emergencies, making timely corrections, repairs or replacements to restore feeds.
- Reviewed feeds and recordings to identify equipment problems impacting quality.
- Repaired and maintained broadcasting equipment for optimum performance and minimum downtime.
- Installed and calibrated devices and instruments to prepare for broadcasting.
- Controlled programme broadcast feeds between base locations and satellites.
- Installing Communication equipment in armoured vehicles
- Fault finding on Communication equipment
- Setup and maintain Communications between Battlegroups
- Setup Antennas for RF systems
- Handling Top secret communication equipment
Education
GCSEs -
Craigavon Senior High School
Portadown 09.1997 - 06.1999
NVQ Level 2 - Telecommunications
HM Forces
Camberley, Surrey 11.2001 - 05.2004
Higher National Diploma - Telecommunications
HM Forces
Germany 09.2004 - 04.2007
NVQ Level 1 - IT
Schools of Combat Engineering
Germany 10.2005 - 11.2005
DVLA
BelfastCertificate of Higher Education - Telecommunications
NEC
Birmingham 09.2019 - 09.2019
Higher National Diploma - Structured Cabling
Openreach
Antrim, Antrim and Newtownabbey 03.2011 - 05.2011
Skills
- Network monitoring
- Test data analysis
- Printer setup
- Cabling and wiring
- VOIP installation support
- Technical documentation
- Network field installations
- Voice and data cabling installation
- Telecommunications equipment
- Telecommunications repair
- Networks
- Hardware installation and configuration
- Licensed and unlicensed wireless
- Troubleshooting
- Full UK driving Licence
- Working with ubiquiti unifi equiptment
- Setting up WIFI solutions
- SIP signaling, trunking and H323 protocols
- Supporting VoIP
Timeline
Senior Telecoms/ VOIP Engineer
Barclay Communications
12.2020 - Current
Certificate of Higher Education - Telecommunications
NEC
09.2019 - 09.2019
Telecommunications Engineer
Simplicity Group
07.2018 - 12.2020
Higher National Diploma - Structured Cabling
Openreach
03.2011 - 05.2011
Telecommunications Engineer
Openreach (BT)
06.2010 - 07.2018
NVQ Level 1 - IT
Schools of Combat Engineering
10.2005 - 11.2005
Higher National Diploma - Telecommunications
HM Forces
09.2004 - 04.2007
NVQ Level 2 - Telecommunications
HM Forces
11.2001 - 05.2004
Combat Telecoms Engineer
HM Armed Forces
05.2000 - 04.2010
GCSEs -
Craigavon Senior High School
09.1997 - 06.1999
DVLA
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