WAYNE NGORIMA
London,Greater London
Summary
Analytical computer science graduate with proven problem-solving skills and technical expertise in fast-paced, customer-oriented environments. Proficient in communication, teamwork, and organization, with a strong ability to adapt to new technologies. Experienced in software project development and effective management of multiple priorities. Seeking opportunities in the technology sector to leverage technical knowledge and contribute to innovative solutions.
Overview
4
4
years of professional experience
Work history
Security Operative
Asda Stores / Mitie Ltd
London , Greater London
2024.11 - Current
- Conducted comprehensive risk assessments to identify potential security threats.
- Followed detailed protocols in handling alarms or emergencies, ensuring efficient response times.
- Coordinated with local law enforcement agencies to report any criminal behaviour.
- Monitored CCTV systems for detection of suspicious activity.
Brand ambassador
Mansa Marketing
London, Greater London
2024.06 - 2024.07
- Improved customer experience by representing client brands professionally and engaging customers.
- Strengthened service interactions by developing communication and interpersonal skills daily.
- Sustained campaign performance by adapting quickly to shifting requirements and objectives.
- Increased engagement by analysing customer feedback and refining outreach approach.
Caterer
Evolve Hospitality
London, Greater London
2023.09 - 2024.02
- Delivered high-quality customer service in fast-paced environments.
- Coordinated effectively with team members to ensure smooth operations.
- Demonstrated strong organisational and multitasking abilities.
- Maintained high standards of accuracy and attention to detail.
Tesco Colleague
Tesco Extra
Hatfield
2023.03 - 2023.06
- Managed transactions and customer enquiries efficiently.
- Worked with digital systems and stock management processes.
- Resolved customer issues using logical problem-solving techniques.
- Consistently achieved performance targets and service standards.
Warehouse Operative
AFE Recruitment
Hatfield, Hertfordshire
2022.09 - 2023.01
- Maintained accurate stock counts and arranged warehouse locations for quick retrieval.
- Followed standard operating procedures to improve efficiency and reduce picking errors.
- Applied detailed checks to identify process gaps and drive practical improvements.
- Coordinated with teams to hit daily productivity targets and keep workflows moving.
Education
A-Levels - Computer Science and History
King Henry School
London, Greater LondonGCSEs - Maths, English and Computer Science
King Henry School
London, Greater LondonBachelor of Science - Computer Science
University of Hertfordshire
Hatfield07.2026
Skills
Core Skills
- Java
- Python
- JavaScript
- React Native
- Microsoft Office Suite
- Computer Hardware & Software Troubleshooting
Professional Skills
- Customer Service
- Problem Solving
- Analytical Thinking
- Team Collaboration
- Time Management
- Communication Skills
- Adaptability
Projects
Parcel Depot Simulation System
Typecast Tracker Mobile Application
Network Packet Tracing & Detection Simulator
- Developed a Java application using Object-Oriented Programming principles and design patterns.
- Implemented parcel tracking, customer queue management, fee calculations, and file handling.
- Designed UML diagrams and applied MVC architecture principles.
- Developed both console-based and graphical user interface versions.
Typecast Tracker Mobile Application
- Developed a React Native application for tracking actors and filmographies.
- Improved user experience through enhanced navigation and interface design.
- Implemented state management and mobile application best practices.
Network Packet Tracing & Detection Simulator
- Created a Python/Pygame-based simulation to visualise peer-to-peer network traffic.
- Applied analytical and problem-solving skills to model packet tracing and detection mechanisms.
- Produced technical documentation and implementation reports.
Timeline
Security Operative
Asda Stores / Mitie Ltd
2024.11 - Current
Brand ambassador
Mansa Marketing
2024.06 - 2024.07
Caterer
Evolve Hospitality
2023.09 - 2024.02
Tesco Colleague
Tesco Extra
2023.03 - 2023.06
Warehouse Operative
AFE Recruitment
2022.09 - 2023.01
GCSEs - Maths, English and Computer Science
King Henry School
A-Levels - Computer Science and History
King Henry School
Bachelor of Science - Computer Science
University of Hertfordshire