Wayne Mannion
Stoke-On-Trent,Staffordshire
Overview
4
4
years of professional experience
Work History
Bouncer
Night Clubs
Stoke-On-Trent, Staffordshire
03.2022 - 02.2026
- Guaranteed adherence to health and safety regulations for all customers.
- Addressed health and safety issues swiftly to maintain established standards.
- Ensured customer safety through rigorous compliance with regulatory requirements.
- Built excellent client and employee relationships by staying polite, helpful and attentive throughout service.
- Checked doors, windows and gates for signs of unauthorised entry.
- Delivered excellent customer service, assisting guests with enquiries and directions for enhanced visitor experience.
- Inspected bags and personal belongings as part of security screening processes, respecting privacy norms.
- Maintained secure access control, monitoring visitors and completing scans to locate contraband items.
- Monitored entry and exit points, managing access for authorised personnel and visitors to maintain security.
- Patrolled premises regularly, ensuring safety and security of guests and staff members.
- Dealt with challenging situations safely and professionally, demonstrating best practices to colleagues.
- Conducted regular patrols of the premises to detect and deter unauthorised activity or safety hazards.
- Helped establish clear, relevant and successful security policies protecting assets and individuals.
- Responded promptly to incidents requiring security intervention, managing situations productively and professionally.
- Greeted guests in a warm and friendly manner as they entered and exited the building.
- Conducted thorough security checks at door to prevent unauthorised entry into premises.
- Responded promptly to incidents, diffusing situations to uphold safety and minimise conflict.
- Enforced property rules and regulations, addressing violations to protect integrity of premises.
- Dealt with potential conflict situations in controlled and professional manner.
- Managed conflicts and altercations with professionalism, employing de-escalation techniques to resolve disputes.
- Walked property during busy periods to observe activities and protect assets.
- Liaised with police and emergency services during critical situations to coordinate appropriate responses.
- Checked identification documents rigorously to verify age and authenticity, upholding legal requirements.
- Dealt with potential conflict situations in controlled and professional manner to maintain peace and order.
- Implemented crowd control measures during high-traffic events, ensuring smooth ingress and egress.
- Operated security equipment and technology, maintaining functionality and reporting malfunctions.
- Assessed risks and vulnerabilities of premises, recommending improvements to security measures.
- Maintained detailed incident reports, documenting occurrences for legal and administrative purposes.
- Provided first aid and basic medical assistance in the event of injury, prioritising well-being until professional help arrived.
- Maintained vigilance and attentiveness during service, promptly notifying [Job title] of suspicious behaviour or criminal activity.
- Delivered exceptional customer service, addressing inquiries and guiding guests as needed.
- Warned violators of rule infractions and escorted unauthorised people off-premises in line with company procedures.
- Trained new door staff, imparting knowledge of security protocols and company policies.
- Engaged in continuous professional development to stay abreast of the latest security practices and regulations.
- Maintained detailed incident reports, documenting all security breaches and actions taken.
Education
GCSEs -
St Margret Wards High School
Stoke-on-Trent, STE1999
GCSEs -
St Margret Wards High School
Stoke-on-Trent, STE1997
Skills
- Risk assessment and management
- Conflict resolution strategies
- Customer service excellence
- Access control measures
- Team building initiatives
- Security monitoring techniques
- Emergency response planning
- Health and safety compliance
- Security protocols adherence
- Crowd management skills
- Positive attitude and professionalism
- SIA licensed security expertise
- Confidence in decision making
- Identity verification processes
- CCTV monitoring proficiency
- First aid and CPR certification
- Punctuality and reliability standards
- Time management skills
- Vigilance and alertness training
- Event security operations
- Effective decision making
- First aid proficiency certification
- Crowd control efficiency techniques
- Relationship building strategies
- Customer engagement practices
- Emergency evacuation procedures
- Behavior observation techniques
Hobbies and interests
- Family is extremely important to me and having time with the family.
- i like to play computer games in my spare time.
- i like to drive and ejoy going to different places.
Additional Information
- recently passed my test to gain my Class 1 HGV.
Timeline
Bouncer
Night Clubs
03.2022 - 02.2026
GCSEs -
St Margret Wards High School
GCSEs -
St Margret Wards High School