Summary
Overview
Work History
Education
Skills
Timeline
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WAYNE LOTT

POWBURN,Northumberland

Summary

Experienced Parts Manager of 15 years, with impeccable leadership, communication and organisational skills. Focused on maximising profitability through diligent department management and encouraging team development.

Overview

14
14
years of professional experience
6
6
years of post-secondary education

Work History

Parts manager

Lloyd Motor Group
Kelso, The Scottish Borders
01.2023 - Current
  • Coordinated all deliveries and returns, maintaining optimum stock levels at all times.
  • Effectively controlled and maintained department costs.
  • Managed a team of 6, developing staff performance and increasing staff retention by promoting a positive environment.
  • Maximised departmental profitability through careful budget planning and performance data reporting.
  • Checked incoming parts against delivery notes to limit stock discrepancies.
  • Increased positive customer feedback thanks to outstanding communication skills and building a team who deliver.
  • Drafted stock management reports to illustrate trends and sales data.
  • Identified customer parts requirements and provided potential alternatives for hard-to-find parts.
  • Promoted parts and accessory sales to increase revenue and drive satisfaction.

Parts manager

Ancroft Tractors Ltd
Berwick Upon Tweed, Northumberland
07.2022 - 01.2023

Parts manager

Tustain Motors Ltd
Berwick-Upon-Tweed, Northumberland
04.2010 - 07.2022

Education

GCSEs - Maths, English, Science, Geography

Duchess County High School
Alnwick, Northumberland
09.1990 - 08.1994

NVQ Level 3 - Business Studies

Newcastle College
Newcastle-upon-Tyne
08.1994 - 09.1996

Skills

  • Computer literate
  • Vast parts knowledge
  • Wide range of vehicle expertise
  • Customer relations
  • Problem solving
  • Project scheduling
  • Staff supervision
  • Point Of Sale system operation
  • POS systems operations
  • Stock management
  • Returns processing
  • Staff Training
  • Goal Setting
  • Operations management
  • Customer Relations

Timeline

Parts manager

Lloyd Motor Group
01.2023 - Current

Parts manager

Ancroft Tractors Ltd
07.2022 - 01.2023

Parts manager

Tustain Motors Ltd
04.2010 - 07.2022

NVQ Level 3 - Business Studies

Newcastle College
08.1994 - 09.1996

GCSEs - Maths, English, Science, Geography

Duchess County High School
09.1990 - 08.1994

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WAYNE LOTT