WAYNE LOTT
POWBURN,Northumberland
Summary
Experienced Parts Manager of 15 years, with impeccable leadership, communication and organisational skills. Focused on maximising profitability through diligent department management and encouraging team development.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work history
Parts manager
Lloyd Motor Group
Kelso, The Scottish Borders
2023.01 - Current
- Coordinated all deliveries and returns, maintaining optimum stock levels at all times.
- Effectively controlled and maintained department costs.
- Managed a team of 6, developing staff performance and increasing staff retention by promoting a positive environment.
- Maximised departmental profitability through careful budget planning and performance data reporting.
- Checked incoming parts against delivery notes to limit stock discrepancies.
- Increased positive customer feedback thanks to outstanding communication skills and building a team who deliver.
- Drafted stock management reports to illustrate trends and sales data.
- Identified customer parts requirements and provided potential alternatives for hard-to-find parts.
- Promoted parts and accessory sales to increase revenue and drive satisfaction.
Parts manager
Ancroft Tractors Ltd
Berwick Upon Tweed, Northumberland
2022.07 - 2023.01
Parts manager
Tustain Motors Ltd
Berwick-Upon-Tweed, Northumberland
2010.04 - 2022.07
Education
GCSEs - Maths, English, Science, Geography
Duchess County High School
Alnwick, Northumberland 1990.09 - 1994.08
NVQ Level 3 - Business Studies
Newcastle College
Newcastle-upon-Tyne 1994.08 - 1996.09
Skills
- Computer literate
- Vast parts knowledge
- Wide range of vehicle expertise
- Customer relations
- Problem solving
- Project scheduling
- Staff supervision
- Point Of Sale system operation
- POS systems operations
- Stock management
- Returns processing
- Staff Training
- Goal Setting
- Operations management
- Customer Relations
Timeline
Parts manager
Lloyd Motor Group
2023.01 - Current
Parts manager
Ancroft Tractors Ltd
2022.07 - 2023.01
Parts manager
Tustain Motors Ltd
2010.04 - 2022.07
NVQ Level 3 - Business Studies
Newcastle College
1994.08 - 1996.09
GCSEs - Maths, English, Science, Geography
Duchess County High School
1990.09 - 1994.08