Wayne Crawford
Winsford,Cheshire
Summary
Accomplished professional with expertise in document management, quality assurance, and regulatory compliance. Demonstrates exceptional attention to detail and organisational skills, ensuring high standards in all tasks. Proven success in improving organisational efficiencies and effectiveness by implementing best practices and innovative approaches. Organised and meticulous with strong evaluative, analytical and logical reasoning skills. Ability to think out of the box, multi-task and prioritise a broad range of responsibilities. Committed to leveraging skills to enhance operational efficiency and maintain compliance within dynamic environments. Driven to deliver high-quality service and consistent results.
Overview
17
17
years of professional experience
22
22
years of post-secondary education
Work history
Quality Assurance Specialist
Quanta Dialysis Technologies
St Asaph, Denbighshire
2021.10 - Current
- Conducted risk assessments to identify potential hazards and supported mitigation efforts effectively.
- Collected and analysed current data to highlight areas requiring improvement.
- Monitored quality metrics and assisted in implementing strategies for underperforming areas.
- Followed up on corrective action requirements to confirm resolution.
- Ensured compliance with regulatory requirements and company policies.
- Reviewed established processes to identify root causes of non-conformance.
- Assisted in creating standard operating procedures to promote operational excellence.
- Supported initiatives for process improvements leading to enhanced productivity.
- Collaborated with cross-functional teams to maintain consistency across operations.
- Conducted root cause analysis to resolve recurring issues effectively.
- Facilitated corrective actions following non-conformances in quality assurance audits.
- Led training sessions to enhance staff understanding of quality assurance protocols.
- Verified compliance of all incoming materials and consumables for company-wide use.
- Authorised product release to end users in both UK and US.
- Oversaw review and approval of goods, utilising ERP system Microsoft Dynamics 365.
- Ensured document change requests were incorporated into production release documentation.
- Supported maintenance of GDP across production site through document review and staff coaching.
- Facilitated communication between product quality and production teams on overdue product release issues.
- Assisted new and existing staff in using company configuration and document control software tools.
- Supported training activities across the business and flagged issues with timely completion or effectiveness of training.
- Gathered data from software tools to create charts and monitor the goods in/product release process.
- Assisted in implementation and maintenance of EQMS.
- Collaborated with cross-functional team for NCR investigations.
- Supported root cause analysis and PFMEA processes.
- Monitored progress status and escalated issues when necessary.
Engineering Controller
Morson Technical Sercices
Yeovil, Somerset
2015.12 - 2021.07
- Assisted with aircraft technical administration and task planning duties.
- Supported aircraft controller (crew chief) during absences to manage manpower coordination.
- Aided coordination of spares management and assisted with planning maintenance activities.
- Maintained aircraft documentation and electronic data (GOLDesp).
- Conducted short-term maintenance planning as required.
- Facilitated job planning and resource allocation for aircraft operations.
- Performed avionic trade duties as necessary.
- Helped in quality control of documentation generated during maintenance packages.
- Compiled, submitted, and monitored progress of technical queries.
Royal Navy Flight Safety Centre (RNFSC)
Royal Navy
Yeovil, Somerset
2014.05 - 2015.12
- Managed Air Safety Incident Management System (ASIMS) for all RN squadrons and units.
- Provided support as point of contact for all ASIMS enquiries across the Royal Navy.
- Managed and produced Defence Air Safety Occurrence Report (DASOR) Post Occurrence Follow Up (POFU) log for trends analysis.
- Conducted analysis of ASIMS database for trends analysis and to ensure data integrity.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
- Used Microsoft Word and other software tools to create documents and clear communications.
Quality Management System Lead Auditor
Royal Navy
Yeovil, Somerset
2012.08 - 2014.05
- Led multi-disciplinary teams of up to ten auditors to execute second party audits (IQA) ensuring strict adherence to Military Aviation Authority (MAA) policy.
- Conducted comprehensive second party audits in alignment with ISO 9001:2008 standards, ensuring thorough evaluation of processes and adherence to quality protocols.
- Compiled and coordinated comprehensive quality audit reports, detailing observations and recommendations to uphold safety protocols in workplace operations.
- Conducted comprehensive material condition surveys of Royal Navy aircraft to ensure independent assurance of airworthiness to senior management.
- Trained and mentored departmental Quality Managers, providing customer support services pertaining to their quality systems, to ensure compliance with Naval Aviation policy.
- Departmental Subject Matter Expert (SME) for GOLDesp (electronic maintenance recording) and aircraft maintenance documentation.
- Consulted with Navy Command and Defence Equipment and Support (DE&S) to interpret and revise policy for GOLDesp Data Integrity.
- Conducted post crash investigation of GOLDesp data and aircraft maintenance documentation for Military Air Accident Investigation Branch (MilAAIB).
GOLDesp Administrator and Documentation Controller
Royal Navy
Yeovil, Somerset
2009.06 - 2012.08
- Office Manager for busy front line Squadron Records Office.
- Responsible for administration of all GOLDesp tasks, reports and rectification.
- Ensured safe custody of all aircraft documentation, including electronic records, to maintain operational integrity and reliability.
- Maintained comprehensive aircraft documentation sets and publications for 10 aircraft, ensuring strict adherence to current regulations and upholding highest standards.
- Facilitated operational support for all squadron deployed flights in both operational theatres and UK.
- Generated detailed servicing and maintenance forecasts for short and long term planning, focusing on major life components and scheduled tasks within squadron maintenance.
- Utilised established protocols to conduct GOLDesp data integrity checks, rectifying identified issues and notifying appropriate personnel.
- Executed thorough audits of aircraft GOLDesp and documentation during receipt and despatch checks, verifying adherence to regulatory requirements and internal protocols.
- Facilitated communication with project teams to ensure clarity in servicing component life and technical instructions, thereby improving operational efficiency.
- Trained and mentored squadron supervisors to enhance proficiency in electronic maintenance and forecasting systems, ensuring operational readiness.
Education
Global 8D Problem Solving
Claudius Consulting Ltd
York 2025.10 - 2025.10
Certificate of Higher Education - Level 4 Quality Practitioner
Clear Quality Ltd
Rotherham 2023.06 - 2024.12
Foundation Degree in Arts - BTEC Level 5 Diploma in Management and Leadership
Somerset College of Arts And Technology
Taunton, Somerset 2014.06 - 2014.06
Foundation Degree in Science - Aeronautical Engineering (Avionics) Foundation Degree
Kingston University
Kingston upon Thames 2009.12 - 2029.12
City and Guilds - Electrical and Electronics Craft Studies part 2
The School of Air And Marine Engineering
Gosport, Hampshire 2004.12 - 2004.12
O Level - O Levels
Assessment And Qualifications Alliance
Manchester 1987.07 - 1987.07
Skills
- Document management expertise
- Quality assurance
- Regulatory compliance
- Attention to detail
- Organizational skills
Accomplishments
Completed Royal Navy Senior Rates Leadership Course.
Royal Navy Aircraft Engineer (Avionics) senior supervisor
References
References available upon request.