Wayne Cousins
Warehouse Manager
Rotherham,South Yorkshire
Summary
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Motivated Manager with 26 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record. Accomplished Warehouse Manager with proven leadership in managing and directing 32 employees. Successful in overseeing employee training and day-to-day performance with a priority on safety, accuracy, efficiency and company protocols. Expert in maintaining accurate records and inventory counts. Purpose-driven Warehouse Manager with 26 years of experience supervising operations in distribution. Expert in consistently fulfilling orders on time through outstanding hiring, training and resource management. Personable communicator with strengths offering help and support.
Overview
27
27
years of professional experience
Work history
Operations manager
Ideal Bathrooms
Wakefield
04.2010 - 09.2014
- Supervised daily operations, acting as point of contact for any queries or obstacles.
- Maintained smooth-running business operations by delegating priorities to staff abilities.
- Led and coached 3 team leaders to meet performance targets and deliver operational excellence.
- Established and communication daily priorities to guide team activities.
- Monitored health and safety measures for guaranteed compliance.
- Monitored and reviewed operational performance aiding improved business strategy to maximise productivity.
- Aided senior leadership by recommending corrective actions and improvements to company operations.
- Managed and motivated high-performing teams for successful KPI attainment.
- Minimised discrepancies by effectively training employees on best practices, policies and procedures.
- Liaised with management to align daily operations with overarching priorities.
- Noted employee absences and grievances, and improved team development and performance with right training.
Service Solution Manager
Ideal Bathrooms
Wakefield , West Yorkshire
05.2023 - Current
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Increased customer satisfaction by resolving issues.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Applied critical thinking to analyse problems, evaluate solutions and select best decisions.
Warehouse manager
Ideal Bathrooms
Wakefield, West Yorkshire
09.2014 - 05.2023
- Directed daily operations to achieve maximum output and reduce costs.
- Delivered performance appraisals to drive team productivity.
- Oversaw staff training, addressing knowledge and skills gaps to maximise work quality and efficiency.
- Minimised accidents and near misses with rigorous health and safety training.
- Enforced safety measures and proper use of PPE.
- Consistently defined Key Performance Indicator targets through logistical leadership and process evaluation.
- Planned work rotas to optimise team performance and target achievement.
- Reported daily warehouse performance data and updated company logs.
- Allocated and managed high volume inventories, effectively meeting developing demands.
- Spearheaded improvements in warehouse operations and workflow to optimise efficiency.
Warehouse manager
Ideal Bathrooms
Wakefield
06.2001 - 04.2010
- Improved warehouse layout to maximise storage space.
- Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
- Monitored warehouse safety and swiftly resolved hazards.
- Delegated tasks and coordinated warehouse workflow to support continuous productivity.
- Trained new staff on job duties, company policies and safety procedures to facilitate rapid onboarding in times of peak demands.
- Expertly handled employee conflicts in line with company procedures, addressing issues and preventing recurrence.
- Spearheaded improvements in warehouse operations and workflow to optimise efficiency.
- Delivered performance appraisals to drive team productivity.
- Minimised accidents and near misses with rigorous health and safety training.
Warehouse supervisor
Ideal Bathrooms
Wakefield
11.1997 - 06.2001
- Improved warehouse layout to maximise storage space.
- Managed warehouse inventories, suggesting and implementing ideas to improve product movement processes.
- Monitored warehouse safety and swiftly resolved hazards.
- Delegated tasks and coordinated warehouse workflow to support continuous productivity.
- Enhanced picking and packing output through targeted team coaching and feedback.
- Operated forklifts and pallet jacks in alignment with safety protocols.
- Enforced safety measures and proper use of PPE.
- Operated forklifts and low level order pickers with precision.
Education
GCSEs - Maths & English
Dearnside academy
Rotherham 04/1979 - 04/1984
Skills
- Problem-solving
- Communication skills
- Team building
- Inventory management
- Leadership
- People Management
- Strategic thinking
Affiliations
- Enjoying golfing with friends and watching football.
References
References available upon request.
Work availability
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
morning
afternoon
evening
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Timeline
Service Solution Manager
Ideal Bathrooms
05.2023 - Current
Warehouse manager
Ideal Bathrooms
09.2014 - 05.2023
Operations manager
Ideal Bathrooms
04.2010 - 09.2014
Warehouse manager
Ideal Bathrooms
06.2001 - 04.2010
Warehouse supervisor
Ideal Bathrooms
11.1997 - 06.2001
GCSEs - Maths & English
Dearnside academy
04/1979 - 04/1984
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