Wayne Clarke

I start my day with a vehicle check to ensure it's safe for the road & passengers. Any defects found are reported along with photos on a digital system. We then drive our vehicles via instructions on a duty card. My normal routes run from Lymington to Bournemouth & Southampton, along with schools & colleges. Along with picking up passengers, we take cash & passes hence the conductor side of the job. Each vehicle driven runs to a timetable which must be run on time. At the end of each day, I have to pay my takings into a drop-safe system before signing off & going home at the end of the day. All incidents, accidents & occurrences are reported digitally via a company website. A uniform must be worn & be smart & clean. Timekeeping & reliability is essential. I have worked for this company for 25 years so have seen many changes as the years have progressed. the biggest changes have been vehicle types, & onboard technology. I also have a certificate of professional competence which has to be renewed every five years.

• Assisted passengers with difficulties or disabilities to safely board and disembark buses.
• Announced upcoming stops and potential route delays to passengers.
• Prioritized passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
• Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm, and disabled passengers.
• Conducted accurate headcounts at every scheduled stop to guarantee no guest was left behind.
• Operated and maintained Double & single deck vehicles to transport passengers to designated locations.
• Developed a strong sense of navigation and direction through travel and geographical study.
• Delivered detailed records of journeys, oil logs, and mileage sheets at the end of every shift.
• Created enjoyable travel experiences by engaging passengers in lively conversations.
• Reported delays and accidents to dispatchers at head office.
• Collected cash fares and completed daily paperwork accurately.
• Performed safety checks before and after shifts, completing daily checklists.
• Provided a clean and safe environment on the bus with routine maintenance and clear aisle.
• Made scheduled stops dictated by assigned route, keeping within five minutes of the estimated time of arrival.
• Advised passengers on the most cost-effective fares and services.
• Stayed current on defensive driving techniques through yearly classes.
• Reported any malfunctions promptly to keep the bus running smoothly.

• Intervened in passenger incidents and unruly behavior, maintaining order during trips.
• Assisted passengers with difficulties or disabilities to safely board and disembark buses.
• Announced upcoming stops and potential route delays to passengers.
• Prioritized passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
• Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm, and disabled passengers.
• Conducted accurate headcounts at every scheduled stop to guarantee no guest was left behind.
• Operated and maintained Double & single deck vehicles to transport passengers to designated locations.
• Prioritized passenger safety, constantly adjusting driving and vehicle speed to weather and traffic conditions.
• Achieved high levels of customer satisfaction, offering special assistance to elderly, infirm, and disabled passengers.
• Conducted accurate headcounts at every scheduled stop to guarantee no guest was left behind.
• Operated and maintained Double & Single deck vehicles to transport passengers to designated locations.
• Developed a strong sense of navigation and direction through travel and geographical study.
• Delivered detailed records of journeys, oil logs, and mileage sheets at the end of every shift.
• Distributed correct documentation for customers transferring to connecting buses on set routes.
• Reported delays and accidents to dispatchers at head office.
• Collected cash fares and completed daily paperwork accurately.
• Performed safety checks before and after shifts, completing daily checklists.
• Provided a clean and safe environment on the bus with routine maintenance and clear aisle.
• Made scheduled stops dictated by assigned route, keeping within five minutes of the estimated time of arrival.
• Advised passengers on the most cost-effective fares and services.
• Stayed current on defensive driving techniques through yearly classes.
• Reported any malfunctions promptly to keep the bus running smoothly.