Waylon Mahne
Riverview ,Emalahleni
Summary
Customer-oriented, strategic-thinking Sales Professional with over 14 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking, self-motivated leadership professional with expertise on expanding network connections, persuasively introducing products, implementing pricing models and revealing customer needs to deliver solutions.
Driven individual with excellent communication and problem-solving skills. Demonstrates strong abilities in building relationships and closing sales. Committed to driving revenue growth and fostering customer satisfaction.
Experienced Salesperson with knack for building lasting client relationships, driving revenue growth, and meeting sales targets. Skilled at tailoring sales strategies to individual client needs, resulting in increased customer satisfaction and loyalty. Known for closing high-value deals and contributing to team success through collaborative efforts and innovative problem-solving.
Overview
17
17
years of professional experience
1970
1970
years of post-secondary education
Work history
Warehouse supervisor/salesperson
Stewarts & Lloyds
Witbank, Mpumalanga
11.2022 - Current
- Maintained warehouse layout and organisation for maximum efficiency.
- Oversaw loading and unloading processes, ensuring safe handling of goods.
- Streamlined operations with implementation of effective procedures.
- Facilitated communication amongst team members for improved work relations.
- Coordinated incoming goods, ensuring accuracy in inventory management.
- Implemented waste reduction initiatives, promoting environmental sustainability.
Salesperson, motor trade
Himo Motorspares
Witbank, Mpumalanga
12.2018 - 04.2021
- Maintained an up-to-date understanding of market trends to provide customers with relevant information.
- Responded swiftly and professionally to online queries leading to increased web-generated sales.
- Collaborated closely with finance department to ensure smooth transaction processes for customers buying on credit terms.
- Built long-term relationships with customers through regular communication post-sale.
- Achieved customer satisfaction by providing excellent service and knowledgeable advice on motor products.
- Fostered strong relationships with clients through consistent follow-ups enquiring about their purchase experience and any further requirements.
- Developed a good rapport with clients whilst maintaining professionalism.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Advised customers on suitable vehicle options based on their lifestyle and budget considerations.
- Assisted in organising promotional events aimed at boosting dealership visibility and sales volume.
- Addressed customer queries promptly, enhancing overall customer service quality.
- Effectively communicated with customers to understand their needs and preferences.
Buyer and Salesperson
Cash Crusaders
12.2017 - 12.2018
- To maintain smooth operations, managed order discrepancies swiftly and professionally.
- For cost-efficiency, sourced products from various international suppliers.
- Evaluated product performance regularly; ensured alignment with business needs.
- Coordinated with warehouse staff; ensured correct storage of goods.
- Ensured timely delivery of products, maintaining customer satisfaction levels high.
- Identified stock quantity and quality, delivery times and other contract conditions to be met.
- To reduce expenses, negotiated bulk purchase deals with suppliers.
- Developed purchasing strategies to meet company objectives and goals effectively.
- Established efficient procurement processes for improved supply chain management.
- Attended trade shows, building a strong network within the industry.
- Identified new vendors whilst researching competitive markets globally.
- Analysed market trends to anticipate product demand.
- Monitored market fluctuations to make informed buying decisions.
- Worked closely with marketing department; developed effective promotional strategies for products.
- Handled vendor disputes professionally; preserved good business relations.
- Streamlined inventory control with regular stock checks and updates.
- With keen attention to detail, reviewed vendor invoices for discrepancies.
- Invested in continuous professional development to stay abreast of industry changes.
- Assessed potential suppliers, ensuring quality and reliability.
- Collaborated with sales team for accurate forecasting of product needs.
- Boosted supplier relationships by negotiating contracts and terms.
- Monitored delivery progress and contacted clients and suppliers to minimise delivery delays.
- Established delivery schedules to keep stores fully stocked.
- Maintained strong working relationships with suppliers and vendors to obtain favourable contract terms.
- Assessed and resolved logistic challenges to meet delivery deadlines.
- Evaluated product sales performance to provide accurate reports and identify improvement opportunities.
- Gathered and analysed stock and merchandise requirements data to develop buying specifications and criteria.
Buyer and Salesperson
Himo Motorspares
Witbank, Mpumalanga
10.2014 - 08.2017
- To maintain smooth operations, managed order discrepancies swiftly and professionally.
- Handled vendor disputes professionally; preserved good business relations.
- Invested in continuous professional development to stay abreast of industry changes.
- Established efficient procurement processes for improved supply chain management.
- Developed purchasing strategies to meet company objectives and goals effectively.
Waiter
Protea Hotel Highveld
Witbank, Mpumalanga
05.2013 - 10.2014
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Completed side duties such as refilling condiments, contributing to organised workplace.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Enhanced customer satisfaction by promptly attending to queries and requests.
- Managed table settings for optimal dining experience.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Maintained knowledge of menu items, leading to accurate order taking.
- Remained calm under pressure, ensuring better performance during peak hours.
- Accommodated special dietary requests, enhancing customer dining experience.
- Liaised with kitchen staff for prompt order delivery to customers.
- Mitigated complaints effectively by empathetically listening and offering solutions.
- Relayed feedback from customers to management for continuous improvement.
- Helped reduce waiting times by swiftly clearing tables after use.
- Delivered excellent customer service through friendly and polite interaction.
- Assisted in food preparation, resulting in timely service delivery.
- Upheld health and safety standards by regularly sanitising hands and work areas.
- Explained dish components clearly to inform customers' decisions.
- Handled payment transactions to guarantee smooth customer checkout process.
- Communicated efficiently with fellow team members, fostering a harmonious working environment.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Warmly greeted guests upon arrival to create welcoming atmosphere.
Linen Attendant
Protea Hotel, Witbank
Witbank, Mpumalanga
04.2012 - 05.2013
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Supported team by demonstrating respect and willingness to help.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Consistently arrived at work on time and ready to start immediately.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
- Increased customer satisfaction by resolving issues.
- Delivered exceptional customer service by proactively listening to concerns and answering questions.
- Oversaw daily operations to achieve high productivity levels.
Receptionist
Protea Hotel Witbank
Witbank, Mpumalanga
04.2011 - 04.2012
- Maintained an organised reception area for a professional business environment.
- Completed data entry tasks whilst adhering to strict deadlines.
- Utilised multi-line telephone system to manage incoming calls effectively.
- Handled appointment scheduling to ensure smooth daily operations.
- Facilitated prompt issue resolution through careful tracking of complaints until they were fully addressed.
- Managed phone calls, resulting in effective communication flow within the company.
- Exhibited excellent multitasking skills by balancing various responsibilities simultaneously without compromising efficiency or quality of work output.
- Provided valuable support during busy periods, contributing to successful operation under high pressure.
Housekeeper
Ellel Ministries Pierrepont (Gap Year)
Farnham, Dorset UK
01.2009 - 02.2011
- Laundered and ironed clothes, promoting appearance of cleanliness.
- Handled gardening duties, promoting an appealing outdoor space.
- Ensured spotless and tidy environment by performing comprehensive house cleaning tasks.
- Completed minor repair works around the house for improved functionality.
- Maintained high hygiene standards for improved living conditions.
- Completed deep cleaning tasks resulting in a germ-free environment.
- Created welcoming atmosphere with regular dusting and vacuuming of rooms.
Waiter (Temporary) 2009
Prime Grill (currently 180 degrees Witbank)
Witbank, Mpumalanga
01.2009 - 12.2009
- Delivered excellent customer service through friendly and polite interaction.
- Handled payment transactions to guarantee smooth customer checkout process.
- Demonstrated proficiency in using Point of Sale systems for accurate billing.
- Liaised with kitchen staff for prompt order delivery to customers.
- Accommodated special dietary requests, enhancing customer dining experience.
- Relayed feedback from customers to management for continuous improvement.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Ensured cleanliness of restaurant area with regular sweeping and wiping.
- Completed side duties such as refilling condiments, contributing to organised workplace.
Salesperson, Motor Trade
Autozone
Witbank , Mpumalanga
04.2020 - 11.2022
- Assisted in organising promotional events aimed at boosting dealership visibility and sales volume.
- Built long-term relationships with customers through regular communication post-sale.
- Utilised product knowledge to meet client requirements, resulting in repeat business.
- Handled all paperwork related to sale transactions meticulously, preventing legal issues.
- Effectively communicated with customers to understand their needs and preferences.
- Addressed customer queries promptly, enhancing overall customer service quality.
- Advised customers on suitable vehicle options based on their lifestyle and budget considerations.
Education
Hospitality Management Diploma - Hospitality Management Diploma
Intec College
South AfricaMarketing Diploma - Marketing
Intec College
South AfricaGrade 12 - National Senior Certificate
High School General Hertzog
WitbankTimeline
Warehouse supervisor/salesperson
Stewarts & Lloyds
11.2022 - Current
Salesperson, Motor Trade
Autozone
04.2020 - 11.2022
Salesperson, motor trade
Himo Motorspares
12.2018 - 04.2021
Buyer and Salesperson
Cash Crusaders
12.2017 - 12.2018
Buyer and Salesperson
Himo Motorspares
10.2014 - 08.2017
Waiter
Protea Hotel Highveld
05.2013 - 10.2014
Linen Attendant
Protea Hotel, Witbank
04.2012 - 05.2013
Receptionist
Protea Hotel Witbank
04.2011 - 04.2012
Housekeeper
Ellel Ministries Pierrepont (Gap Year)
01.2009 - 02.2011
Waiter (Temporary) 2009
Prime Grill (currently 180 degrees Witbank)
01.2009 - 12.2009
Hospitality Management Diploma - Hospitality Management Diploma
Intec College
Marketing Diploma - Marketing
Intec College
Grade 12 - National Senior Certificate
High School General Hertzog
Skills
- Order processing competence
- Warehouse management system expertise
- Logistics understanding
- Supply chain understanding
- Safety protocol adherence
- Inventory software proficiency
- Stock management
- Order processing
- Order fulfillment
- Procurement oversight
- Warehouse maintenance
Piet van Dyk - Manager - Himo Spares
072 783 6616
Darren Gallagher: Ellel Ministries
+44 1252 794060 (United Kingdom)
Sonja: Autozone
083 696 3558