Wayde Robinson
Accrington,Lancashire
Summary
Highly skilled professional with strong customer service and communication skills. Well-organised and efficient in time management, demonstrating adaptability in various roles. Committed to delivering exceptional service and achieving career growth through continuous learning and development. I feel like I would be a strong addition to your team due to my wide range of experiences within the working world.
I look forward to hopefully becoming apart of your team, and being able to further grow and develop relationships with any customers that may use your services.
Overview
8
8
years of professional experience
Work History
DBS check applicant engagement officer
Personnel checks
Blackburn, Lancashire
10.2023 - 08.2024
- Managed various projects from inception to completion, maintaining strict adherence to deadlines.
- Liaised between different departments to ensure cohesive messaging across all platforms.
- Developed strong personal connections with customers and built excellent rapport.
- I worked on phones and written email, allowing me to further develop my spoken and written communication in a professional manner.
- Provided direct support to applicants and different customers of our systems to aid them in a smooth application process.
Shop assistant
Premier Convenience Store
Blackburn, West Lothian
03.2017 - 10.2023
- Updated window displays regularly for fresh store appeal.
- Ensured customer satisfaction by providing attentive service and handling complaints professionally.
- Greeted every customer warmly, promoting friendly atmosphere.
- Organised stock in the back storage rooms to ensure everything was held in a tidy organisation
- Managed the stock number, ensuring to have some more product needed when ordered
- Tidy and cleanliness of the store.
Paper delivery
Jasat News
Accrington, Lancashire
09.2016 - 03.2021
- Developed great relationships with customers
- Some of the people who I was dealing with were elderly, so I would occasionally make time to have a brew with them so they had someone to talk with.
- Improved time management skills as I balanced ensuring the paper round was completed before the start of the school day.
- Expanded knowledge of local area whilst performing daily delivery duties.
- Streamlined delivery process for increased efficiency using a well-organised system.
Education
GCSEs - Biology
Accrington Academy
BB5 4FF 09/2021 - 08/2023
GCSEs - Mathematics
Accrington Academy
BB5 4FF 09/2021 - 08/2023
GCSEs - Chemistry
Accrington Academy
Accrington, Lancashire 09/2021 - 08/2023
GCSEs - History
Accrington Academy
Accrington, LancashireGCSEs - Spanish
Accrington Academy
Accrington, Lancashire 09/2021 - 08/2023
GCSEs - English
Accrington Academy
Accrington, Lancashire 09/2021 - 08/2023
GCSEs - Health and social Care
Accrington academy
Accrington, Lancashire 09/2021 - 08/2023
GCSEs - physics
Accrington Academy
Accrington, Lancashire 09/2021 - 08/2023
A-Levels - Biology
Accrington Academy Sixth form
Accrington, LancashireA-Levels - Mathematics
Accrington Academy
Accrington, Lancashire 09/2021 - 08/2023
A-Levels - Chemistry
Accrington Academy
Accrington, Lancashire 09/2021 - 08/2023
Skills
- Strong customer service skills
- Strong communication skills
- Well organised
- Efficient time management skills\
- Adaptable
Timeline
DBS check applicant engagement officer
Personnel checks
10.2023 - 08.2024
Shop assistant
Premier Convenience Store
03.2017 - 10.2023
Paper delivery
Jasat News
09.2016 - 03.2021
GCSEs - Biology
Accrington Academy
09/2021 - 08/2023
GCSEs - Mathematics
Accrington Academy
09/2021 - 08/2023
GCSEs - Chemistry
Accrington Academy
09/2021 - 08/2023
GCSEs - History
Accrington Academy
GCSEs - Spanish
Accrington Academy
09/2021 - 08/2023
GCSEs - English
Accrington Academy
09/2021 - 08/2023
GCSEs - Health and social Care
Accrington academy
09/2021 - 08/2023
GCSEs - physics
Accrington Academy
09/2021 - 08/2023
A-Levels - Biology
Accrington Academy Sixth form
A-Levels - Mathematics
Accrington Academy
09/2021 - 08/2023
A-Levels - Chemistry
Accrington Academy
09/2021 - 08/2023
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