Wa Tim Hoi
Waiter
London
Summary
Adept at multitasking and teamwork, and excelled at Dumplings' Legend by enhancing guest flow through efficient table resets and maintaining sales accountability. Leveraging skills in beverage preparation and interpersonal communication, and significantly contributed to a seamless dining experience, ensuring order accuracy and swift service.
Overview
7
7
years of professional experience
Work History
Restaurant Waiter
Dumplings' Legend
5 2021 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Processed orders and sent to kitchen employees for preparation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Maintained order efficiency and accuracy through clear communication with kitchen staff.
Stock Assistant
Habitat
11.2017 - 02.2018
- Supported sales team by ensuring timely availability of products on store shelves and display areas.
- Performed inventory control, such as counting, and stocking merchandise.
Education
Bachelor of Science - Criminology
University of Roehampton
London, United Kingdom 04.2001 -
Skills
Beverage Preparation
Transactions and Cash Handling
Cleaning and sanitizing
Adaptability
Attention to Detail
Teamwork and Collaboration
Multitasking
Table Setting
Order Management
Beverage Preparation
Languages
Chinese (Cantonese)
Native language
Chinese (Mandarin)
Elementary
A2
English
Upper intermediate
B2
Timeline
Stock Assistant
Habitat
11.2017 - 02.2018
Bachelor of Science - Criminology
University of Roehampton
04.2001 -
Restaurant Waiter
Dumplings' Legend
5 2021 - Current
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