Wasim Muhammad
Birmingham,West Midlands
Summary
Dynamic professional with expertise in rapport building and active listening, specialising in sales script writing and appointment setting. Proficient in DM outreach and follow-up strategy, leveraging tools such as Zoom, Calendly, and LinkedIn Sales Navigator to optimise client engagement. Demonstrates exceptional time management and emotional intelligence, ensuring effective communication and persuasive interactions. Adaptable in diverse situations, committed to driving successful outcomes through strategic planning and execution.
Overview
3
3
years of professional experience
Work history
Remote Closer
CloseLynk
04.2025 - Current
- Built rapport quickly with cold and warm leads, creating trust and engagement that resulted in higher show-up and close rates.
- Guided prospects through decision-making by addressing objections with empathy and clarity.
- Followed up with no-shows and fence-sitters using personalised messaging, overcoming hesitation and salvaging lost deals.
Appointment Setter
CloseLynk
04.2025 - Current
- Initiated conversations with cold and warm leads via Instagram, Facebook, LinkedIn, and email to qualify interest and book sales calls.
- Managed conversations across multiple social channels, handling objections and disqualifying low-intent leads professionally.
- Tested and iterated message scripts based on response data to improve DM-to-booking conversion rates.
- Worked with closers to improve pre-call positioning and handoff notes, increasing close rates from setter-booked leads.
Shop Assistant
Sweet Shakes
08.2022 - 09.2023
- Assisted in inventory counts, maintaining accurate records.
- Collaborated effectively with team members during busy periods.
- Organised stock and checkout area proactively between serving customers to maintain orderly shop floor.
- Handled queries regarding products, providing detailed information as necessary.
Education
Bachelor of Engineering - Biomedical Engineering
Aston University
Birmingham 09.2023 -
BTEC Extended Diploma - Engineering
Sandwell College
Birmingham 09.2021 - 06.2023
GCSEs -
Leasowes High School
Birmingham 09.2016 - 06.2021
Skills
- Rapport Building
- Active Listening
- Sales Script Writing
- Appointment Setting
- DM Outreach
- Follow-up Strategy
- Zoom
- Calendly
- LinkedIn Sales Navigator
- Time Management
- Emotional Intelligence
- Effective Communication
- Persuasive
- Adaptability In Situations
Affiliations
- Anime
- Travelling
- Food & Cooking
- Social Media
Timeline
Remote Closer
CloseLynk
04.2025 - Current
Appointment Setter
CloseLynk
04.2025 - Current
Bachelor of Engineering - Biomedical Engineering
Aston University
09.2023 -
Shop Assistant
Sweet Shakes
08.2022 - 09.2023
BTEC Extended Diploma - Engineering
Sandwell College
09.2021 - 06.2023
GCSEs -
Leasowes High School
09.2016 - 06.2021
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