Warren Thomson
Stoneyburn,West Lothian
Summary
Diligent Delivery Driver experienced in warehouse and retail operations. Delivered optimal customer service through effective communication and organisation, ensuring safety and efficiency in vehicle operations and load management. Aimed to contribute skills in a fast-paced environment prioritising customer satisfaction.
Overview
4
4
years of post-secondary education
4
4
years of professional experience
Work history
delivery driver
Amazon
Bathgate, West Lothian
2026.02 - Current
- Delivered temperature-sensitive goods using appropriate methods maintaining product quality.
- Handled fragile items carefully, resulting in zero damage complaints.
- Reduced fuel costs with efficient route planning.
- Coordinated delivery schedules for optimum time management.
- Various routes efficiently, leading to increased route coverage.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Navigated various routes efficiently, leading to increased route coverage.
- Improved client satisfaction by delivering packages promptly and accurately.
- Adapted to changing road conditions quickly ensuring safe and timely deliveries.
bar staff
Glenmavis pub
2025.01 - 2026.03
- Facilitated customer orders, enhancing service speed and satisfaction.
- Prepared beverages, ensuring consistent quality.
- Maintained professional knowledge about various drink recipes and offerings.
- Processed customer transactions on till, ensuring accurate financial handling.
- Maintained accurate tab records, preventing monetary discrepancies.
- Managed customer disputes effectively, preserving the business reputation.
- Understanding licensing laws and regulations
- Maintain cleanliness within pub
- Rotated stock regularly, reducing waste from expired products.
warehouse operative
Mitsubishi
2025.05 - 2026.02
- Achieved production targets through efficient workflow management.
- Assemble aircons on fast line
- Sorted materials into appropriate areas for easy access and organisation.
- Reduced damages with careful handling and storage of fragile items.
- Managed disposal of waste materials, maintained clean working environment.
- Ensured high standards of cleanliness by regularly sanitising warehouse equipment.
- Maintained safety regulations by enforcing strict adherence to company policies.
- Manufactured various air conditioning components in production facility.
crew member
McDonald's
2024.06 - 2024.05
- Executed changeover tasks for efficient lunch service preparation
- Prepared meals following recipes and health standards to ensure quality and safety
- Maintained cleanliness in kitchen to uphold hygiene standards
Sales Advisor
Schuh
2023.11 - 2024.02
- Advised customers on shoe products to enhance their shopping experience.
- Processed cash, card, and phone payments accurately to maintain financial integrity.
- Managed stockroom operations to ensure product availability and organisation.
- General housekeeping within the store.
Waiting staff
The Fairway Hotel
2022.12 - 2023.02
- Served customers with their orders, contributing to positive dining experience.
- Took food and drink orders from customers, ensuring accurate and timely service.
- Addressed customer complaints, resolving issues to enhance satisfaction.
- Processing card and cash payments.
- Managed customer bookings via phone calls.
Education
SCQF Level 6 - Emergency First Aid at Work
St Kentigern's Academy
Bathgate, West Lothian 2019.08 - 2023.12
Skills
- Goods vehicle operation
- GPS navigation
- Van unloading competency
- Load optimisation
- Warehouse experience
- Safety procedures
- Customer service
- Customer support
- Communication skills
- Team collaboration
- Attention to Detail
- Diligent worker
- Self-motivation
- Polite and confident demeanour
- Attention to Detail
Accomplishments
- Attend The Cadets for 4 years; promoted up to sgtl.
- Done the kitwalk for ssafa
- Completed and passed Rock Skill Foundation qualification.
- Completed and passed a 4-day Barista Course via The Larder.
- Done a skydive for the veterans foundation
- cycling the length of scotland for mens menarl health and suicide berevment
- Passed my driving test
Timeline
delivery driver
Amazon
2026.02 - Current
warehouse operative
Mitsubishi
2025.05 - 2026.02
bar staff
Glenmavis pub
2025.01 - 2026.03
crew member
McDonald's
2024.06 - 2024.05
Sales Advisor
Schuh
2023.11 - 2024.02
Waiting staff
The Fairway Hotel
2022.12 - 2023.02
SCQF Level 6 - Emergency First Aid at Work
St Kentigern's Academy
2019.08 - 2023.12