Warren Moran

Communicated clearly with customers to calmly manage complaints address order queries and handle menu concerns, Prepared and packaged food for delivery and collection. Maintained clean and organised front of house area to welcome customers, and Assisted customers with menu selection, offering knowledge of current special dishes and personal recommendations to build a good relationship with the customers. Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards. Worked there throughout the summer when I was in collage studying.

Explained information about quality, value and style of products to influence customer buying decisions. I also listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.

Maintained knowledge of current promotions, refund guidelines and payment policies, providing reliable customer advice, and received stock deliveries, accurately completing paperwork and updating system records. I greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases. I done this through out the winter.

MACHINE OPERATOR

Prepare the machine by waxing it. Then to calibrate the machine for bed sheets and I would have to re-calibrate the machine for every different bit of linin. Also have to work to KPI's. (So many pieces of linen per hour)

QUALITY CONTROL

Receive return linens from the hotels. Then I need to open all bags and check against the manifest to see if the damage is listed correctly as if it is they would be entitled a refund.

DISTRIBUTION OPERATOR

Assist with the loading of vehicles with cages of linin for the hotels. Sorting and placing materials throughout the warehouse, preparing and completing warehouse orders for delivery or pick up according to a schedule.

I have strong customer service skills and the ability to effectively communicate with customers to understand their needs and recommend products or service. I am proficient in handling transactions, managing inventory, and maintaining a clean and organised store environment. I am also skilled with upselling and cross-selling to increase sales revenue. with a positive attitude and a willingness to go and above to meet customer expectations.