waqas toor

· Responsible to ensure that all customer transactions, financials or non-financials are being carried out in branches as per SOPs.

· To identify breaches of SOPs during periodic branch visits and through MIS’s developed.

· Responsible to plan/implement control and compliance culture in branches, keeping in view the internal SOPs/SBP regulations including Quality assurance and security measures to be adopted by the branches.

· To ensure that there is no unauthorized use/sharing of cash/ATM keys, combination code and ID/password.

· To ensure all GLs of branches are reconciled and no irrelevant entry is parked in any GL and GLs which required to be NIL on daily basis are ZEROD.

Ensure that there is no difference in SOA, Income & expenditure reports & follow up made for reconciliation of unadjusted GL till

• Tracked and reported on KPIs, investigating variances and developing solutions to address bottlenecks or constraints.
• Cultivated continuous improvement environment, routinely identifying and addressing training needs to drive staff development.
• Investigated issues affecting group operations, prepared reports and helped correct problems.

· Supervision of all operational matter of the branch, credit/ debit entries, KYC.

· Reporting to Head Office/Area office periodically.

· Head Office correspondence.

· Departmental Control.

· Audit/ Compliance over all responsible for all operational issues of the branch.

· To meet all business targets assigned by the BM.

· In charge administration of the branch.

· Responsible for all affairs of the branch.

· Monitoring of cash insurance limits on daily basis.

· Monitoring of all GL of Expenses related to Administration.

· Coordination with H.O. for resolution of any accounts related operational issues.

· Supervision of all operational matter of the branch.

· Reporting to Head Office/Area office periodically.

· Head Office correspondence regarding queries & periodic reporting.

· Departmental Control.

· Audit/ Compliance over all responsible for all operational issues of the branch.

· To meet all business targets assigned by the BM.

· In charge administration of the branch.

· Responsible for all affairs of the branch.

· Monitoring of cash insurance limits on daily basis.

· Ensure compliance to all Laws of SBP & regulatory requirements-guidelines related to all products in day to day working. Also ensure customer services culture in the branch & work under ONE bank One TEAM concepts and perform any other official duties assigned by the Branch Manager from time to time. Maintain required effectiveness of TAT and service standard to achieve maximum satisfaction of customers.

• Managed payroll operations for team of employees.
• Negotiated buying conditions and sales contracts to secure lucrative deals.
• Collaborated with cross-company departments, developing new strategies to capitalise on emerging customer trends.
• Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.