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Customer service professional with experience in airline, airport, and retail operations. Skilled in problem-solving, team coordination, and passenger assistance. Known for delivering excellent service, managing incidents efficiently, and staying organized under pressure.

Collaborative professional offering strong people skills and genuine enthusiasm for helping others. Demonstrated ability to provide outstanding customer service and build positive relationships in the role of Remote Hotel Reservations Agent. Experienced Technical Support Advisor at Transcom working from home with less than 6 months of expertise in providing comprehensive support to customers, resolving technical issues, and ensuring customer satisfaction. Skilled in troubleshooting hardware and software problems, maintaining network systems, and implementing new solutions. I used to work as a Technical Support Advisor with a strong focus on customer satisfaction and relationship-building. Proficient in iOS and skilled in organizational skills, product knowledge, and problem-solving. I was recently working from home as a Travel Sales Agent at World Travel Holdings with a comprehensive background in providing exceptional customer service, managing travel reservations, and promoting sales packages. Strong understanding of international travel regulations, customs requirements, and currency exchanges. Known for the ability to build productive relationships with clients, offering personalized service that fosters loyalty and repeat business. Proven track record in successfully upselling travel products and insurance packages.

Experienced Technical Support Advisor at Transcom with less than 6 months of expertise in providing comprehensive support to customers, resolving technical issues, and ensuring customer satisfaction. Skilled in troubleshooting hardware and software problems, maintaining network systems, and implementing new solutions. I used to work as a Technical Support Advisor with a strong focus on customer satisfaction and relationship-building. Proficient in iOS and skilled in organizational skills, product knowledge, and problem-solving. Proven ability to work well under pressure and maintain a high level of performance. I do my best to stay on top of demands in fast-paced environments by effectively using slow periods. I like to manage my time to get myself to work better at my own pace, which gives me much-needed discipline, too, and helps others with it as well. I also tend to have a very rapid growth of performance improvement when working with a team and having a chance to succeed in my goals, because that is what helps keep me and others motivated. Maintains organized, clean, and safe work areas with diligent attention to important details. Efficient and well-organized Hotel Reservations Agent with Hotel Planner with 6 months of experience and excellent communication and relationship-building skills. Work well under pressure to handle high call volumes and deliver stellar sales. Motivated and tireless event planning professional with a well-organized nature and strong attention to detail. Promote guest satisfaction by planning and executing exceptional events, meetings, and conventions of all sizes. Maintain strict budgets and continuous communication with clients. Promote brand loyalty by connecting customers with available accommodation at optimal rates. Well-organized administrative professional adept at smoothly answering customer questions and directing inquiries. Seek opportunities to improve customer relations and increase efficiency in fast-paced settings. Work well under pressure, multitasking to handle diverse office needs. Reliable candidate ready to take on challenges using problem-solving and task prioritization skills to help the team succeed. I was recently a Travel Sales Agent at World Travel Holdings with a comprehensive background in providing exceptional customer service, managing travel reservations, and promoting sales packages. Strong understanding of international travel regulations, customs requirements, and currency exchanges. Known for the ability to build productive relationships with clients, offering personalized service that fosters loyalty and repeat business. Proven track record in successfully upselling travel products and insurance packages.

Experienced Sales Rep with over 20 years of experience across multiple industries, including Sales, Management, Customer Service, Client Relations, and Organizational Management. Detail-oriented self-starter who excels at uncovering customer/client needs, working collaboratively to achieve collective goals, and utilizing problem solving skills to facilitate profit earnings. Particularly skilled at time and stress management while demonstrating a can-do attitude. Experienced sales professional with a successful history of driving sales and building client relationships. Proficient in identifying customer needs, providing tailored solutions, and closing deals effectively. Skilled in communication, negotiation, and problem-solving. Strong team player with a proactive approach and a dedication to achieving targets.

Waqas Jamil

Summary

Overview

Work History

Travel and Sales Agent

Library Science Intern

Sales Manager

Customer Service Executive

Education

Bachelor - Lib. and Information Sciences

Higher Secondary School Certificate -

Higher Secondary School Certificate -

Master - Lib. and Information Sciences

Skills

Timeline

Travel and Sales Agent

Library Science Intern

Sales Manager

Customer Service Executive

Bachelor - Lib. and Information Sciences

Higher Secondary School Certificate -

Higher Secondary School Certificate -

Master - Lib. and Information Sciences

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