walmor fernando carvalho costa
London,united kingdon
Summary
Skilled Branch Manager with demonstrated success in coordinating team and financial activities. Friendly and adaptable professional with remarkable leadership and programme management skills. Strong track record of forging trusted client relationships. Highly-organised branch management professional with extensive experience leading high-achieving banking teams. Strategically plans and forecasts to exceed monthly profit targets. Maintained outstanding branch reputation through diligent staff training. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
3
3
years of professional experience
Work history
mananger
Euro fast services
London, United kingdon
08.2020 - 08.2022
- Oversaw all aspects of branch management, including sales, revenue and policy enforcement.
- Conducted regular branch staff meetings to communicate goals and objectives.
- Organised regular coaching and training exercises with staff to build motivation.
- Interviewed and hired talented individuals with top-level strengths, improving overall talent and skills set for organisation.
- Maintained detailed records of branch office activities.
- Built positive customer relationships for optimised branch loyalty.
- Compiled business data for statistical analysis.
Retail manager
shop to go
cork, ireland
07.2019 - 06.2020
- Toured sales floor regularly, assessing and improving daily operations.
- Performed various store operations including opening and closing procedures, product display management and budget control.
- Analysed sales figures, identifying areas to improve and implementing remedial action.
- Inspired team to represent brand with enthusiasm by maintaining high standards.
- Developed team's product knowledge, resulting in increased store sales.
- Completed opening and closing procedures each day.
- Formulated marketing and advertising strategies for continuous business growth.
- Evaluated products to select mix meeting current customer demand.
- Directed retail and wholesale operations, scrutinising and improving existing processes to boost efficiency.
Education
Bachelor of Business Administration - BUSINESS AND MANAGEMENT
University of Northampton
Northampton 09/2021 -
Skills
- Employee management
- Customer service
- Engaging leadership style
- Complex problem solving
- Reporting and documentation
- Self-sufficient
- Multi-tasking ability
- Friendly and polite
- Business development
- Strong team-builder
- Relationship management
Timeline
mananger
Euro fast services
08.2020 - 08.2022
Retail manager
shop to go
07.2019 - 06.2020
Bachelor of Business Administration - BUSINESS AND MANAGEMENT
University of Northampton
09/2021 -
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