WALLACE PEREIRA
Eggborough,North
Summary
Highly skilled professional with a proven track record of achievements and a safety-first mindset. Proficient in Microsoft Office applications and computer hardware maintenance. Background in customer service, demonstrating strong collaboration and adaptability to change. A great team player and fast learner with a clean driving record, committed to excellence in all tasks undertaken.
Overview
8
8
years of professional experience
2024
2024
years of post-secondary education
Work History
Advanced Fibre Engineer
Openreach
Hull, North East
08.2022 - Current
- Accurately tested newly installed cables with sophisticated equipment.
- Performed troubleshooting tasks to rectify connection issues.
- Ensured uninterrupted service by maintaining and repairing optical splitters.
- Installed fibre optic systems to ensure efficient data transmission.
- Maintained safety standards during installations, ensured hazard-free work environment.
- Performed risk assessments routinely minimising potential hazards.
Support Worker
Heathcotes Care Group
Whitley, Doncaster
07.2017 - 09.2022
- Assisting clients in taking ownership of financial responsibility and management of personal care
- Providing support in social, physical and emotional areas to assist clients with integrating into the local community
- Escorting clients to shops, appointments and special events tailoring service to meet the mobility and personal needs of individuals
- Supporting individuals in a person-centred manner and ensuring their needs are met
- Implemented safety procedures by adhering to health and safety regulations.
- Ensured site safety by conducting regular risk assessments.
Education
TQUK Level 2 - Principles of Customer Service
Leicester College
NVQ Level 2 - Telecoms Field Operative
Institute for Apprenticeships&Technical Education
London 08.2022 - 08.2023
Level 2 Functional Skills - Mathematics
VTCT (Skillsfirst)
08.2022 - 07.2023
Level 2 Functional Skills - English
VTCT (Skillsfirst)
08.2022 - 06.2023
Skills
- Proficient in Microsoft Office applications
- Computer hardware maintenance
- Clean driving record
- Background in customer service
- Strong collaborator
- Great team player
- Adaptable approach to change
- Fast learner
- Proven track record of achievements
- Safety first mindset
Affiliations
- Stocks market
- Technology
- Study of Languages
Languages
English
Fluent
Portuguese
Native
Spanish
Upper intermediate (B2)
Timeline
Advanced Fibre Engineer
Openreach
08.2022 - Current
NVQ Level 2 - Telecoms Field Operative
Institute for Apprenticeships&Technical Education
08.2022 - 08.2023
Level 2 Functional Skills - Mathematics
VTCT (Skillsfirst)
08.2022 - 07.2023
Level 2 Functional Skills - English
VTCT (Skillsfirst)
08.2022 - 06.2023
Support Worker
Heathcotes Care Group
07.2017 - 09.2022
TQUK Level 2 - Principles of Customer Service
Leicester College
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