Business Information Systems graduate with a proven track record of problem solving and client relationship building within the banking, trading, healthcare, sales and fitness industries.
Conducting KYC reviews dependant on product usage by client
Implementing a robust risk management framework to minimize operational risks.
Escalating high-risk cases and addressing adverse media as necessary.
Completing KYC and due diligence checks for clients, obtaining AMLRO approval where required.
Assessing high-risk accounts during the onboarding process and ensuring compliance with updated policies.
Senior Consultant
Delta Capita - Allied Irish Bank (AIB)
12.2024 - 02.2025
Verifying AML documentation whilst adhering to banks requirements and procedures
Evaluating the Teams work internally and providing feedback to ensure Quality Assurance
Communicating directly with client with regards to procedure changes and new processes
KYC Analyst
Delta Capita - Bloomberg
11.2022 - 12.2024
Review new client accounts, verifying identities and documentation whilst adhering to Monetary of Singapore (MAS) regulations and Bloomberg procedure for Bloomberg Tradebook Singapore
Screening entities and senior individuals using Lexis Nexis screening
Escalating high-risk cases and adverse media accordingly
Presenting abnormal cases to compliance panel on daily calls/meetings
Establishing healthy working relationships between sales and compliance teams to improve current business processes
QA teams cases to ensure high Quality Assurance
Built and maintained strong client relationships directly whilst managing accounts and ensuring client satisfaction
Calling international clients to assist with AML form completions and advance project reviews
Supervised and mentored new joiners to help them understand how to conduct end to end KYC onboarding.
AI Integration Consultant
Delta Capita - AXA Insurance
10.2022 - 11.2022
Analysed current business function to improve workflows and efficiency using AI software
Evaluated insurance data within specific lines of business
Annotate essential data points to allow for accurate machine learning and development
Develop strong working relationships with business and underwriting teams
Verified correct data and outlined improvements to my peers
Improved the experience of clients, brokers and colleagues.
Credit Derivative Trading and Sales Services
Delta Capita - Goldman Sachs
09.2021 - 10.2022
Supported credit desks and prioritised multiple queries alongside BAU accordingly (Middle Office Trade Support)
Analysed trades with high priority clients to increase STP flows, reduce manual workload and email communication between firms
Liased with global strategic teams to roll out operational efficiencies across regions
Improved the broker reconciliation process which increased efficiency and reduced risk
Managed trader alert system and investigated and resolved PnL discrepancies with the desk
Generated daily reports highlighting key risks and current trade status
Mitigated risk on all high-risk trades by following correct escalation procedures
Communicated and coordinated regularly with multiple tech teams to identify flaws in the system and provide a solution
Established strong working relationships with the business while acting as an intermediary liaising with teams from New York, Tokyo and Bangalore regarding trade-related queries, and discrepancies
Migrated the trading support function to a hub location
Central Team Associate
AT Medics NHS
10.2021 - 07.2021
Managed Dr IQ application
Data Analysis and migration
Analysed current patient registration process and suggesting improvements
Registered patients via Dr IQ application and online dashboards
Created process maps and carrying out SWOT analysis
Emis System proficiency
Transferred patient data and assigning correct clinicians/GPs
Directed medical reports and distributing to appropriate doctors/pharmacists
Supported COVID19 vaccination hubs.
Analyst
UBL - United Bank Limited
01.2018 - 01.2019
Analysed business processing methods and implemented improvements
Acted as an intermediary between a lender and borrower seeking a mortgage loan
Submitted mortgage cases including all KYC/security/credit checks and presented cases to a senior committee
Completed KYC and due diligence checks for clients while seeking approval from MLRO
Managed property channel dealing with underwriter queries directly and establishing relationships with Brokers, surveyors and clients.
Education
Bachelor of Science - Business Information Systems