Waleed Azam
Manchester,uk
Summary
Outgoing and friendly Receptionist delivering excellent customer service and administration. Excels in calendar management and scheduling, data entry and database administration. Focused and dependable with outstanding client communication.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work history
Receptionist
Weaste Hotel
Salford, Lancashire
2023.07 - Current
- Enhanced customer satisfaction by efficiently managing all front desk enquiries.
- Handled appointment scheduling to ensure smooth daily operations.
- Managed phone calls, resulting in effective communication flow within the company.
- Maintained an organised reception area for a professional business environment.
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
Security supervisor
FGH Security LTD
Manchester, Lancashire
2023.07 - 2024.11
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds
- Created safe and welcoming atmosphere for customers
- Assisted in emergency evacuation drills, ensuring all staff understood procedures.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Collaborated with local law enforcement agencies for enhancing site security measures.
Marketing Manager
Sancy
Sargodha, punjab
2020.03 - 2022.08
- Lead a team of marketing professionals to deliver high-quality campaigns on time and within budget
- Led team to drive customer engagement and loyalty.
- Managed social media campaigns to increase online presence.
- Aligned marketing objectives with business goals, ensuring coherent strategy implementation.
- Negotiated contracts with clients, influencers, and ambassadors, resulting in mutually favourable partnerships and increased growth.
Education
Bacholers - Information Technology
Sargodha University
Sargodha, Pakistan 2015.09 - 2019.07
Skills
- Project Management
- Problem Solving
- Creativity
- Leadership
- Flexible
- Telephone operation
Languages
English
Advanced (C1)
Urdu
Proficient (C2)
Punjabi
Proficient (C2)
Timeline
Receptionist
Weaste Hotel
2023.07 - Current
Security supervisor
FGH Security LTD
2023.07 - 2024.11
Marketing Manager
Sancy
2020.03 - 2022.08
Bacholers - Information Technology
Sargodha University
2015.09 - 2019.07