Summary
Overview
Work history
Education
Skills
Certification
Languages
Timeline
Manager
Waleed Ahmed

Waleed Ahmed

Motherwell

Summary

Experienced analyst with background in delivering end-to-end IT systems and business change projects as well as carrying out activities such as requirements gathering, process mapping, business benefit analysis, data analysis and project management related work. I have obtained a BA Hons degree in Business Studies and have since completed professional qualifications in the Business Analysis field. I see myself as a flexible and adaptable individual, who has completed projects for clients in both Agile and Waterfall environments. I am an excellent communicator and adept at articulating complex IT problems and their solutions to stakeholders at all levels.

Overview

7
7
years of professional experience
4
4
years of post-secondary education
2
2

Professional Certifications

Work history

Transformation Consultant

Emposo
Glasgow, GLG
09.2023 - 12.2023
  • Worked with internal stakeholders to develop foundation for Business Analysis consultants working within Emposo
  • Create Business Analysis templates to be used by consultants on client sites
  • Establish new governance procedures for reviewing BA documentation
  • Create proposal documentation to procure consultancy contracts for Emposo

Senior Consultant - Business Analyst

PwC
Glasgow, GLG
02.2022 - 09.2023
  • Worked with various clients in both private and public sectors
  • Some of these clients include Legal and General, Phoenix Group, Walsall Council, Virgin Money and Yorkshire Building Society
  • Produced written documentation and visual presentations to report data to influence key stakeholders.
  • Considering business requirements against existing processes, and assisting in developing and / or implementation of requirements by utilizing analysis techniques
  • Facilitating workshops to achieve focused outcomes and joint understanding of user needs
  • Formally documenting functions and processes using Microsoft Office tools (including Visio) and/or Google suite
  • Applied strong analytical skills to translate business requirements into effective technical solutions.
  • Supporting production of Management Information and presenting this back to clients
  • Support user acceptance testing (UAT) by creating test cases and acceptance criteria, and supporting issue/defect management
  • Working on multiple small projects and/or leading on workstreams of complex project, applying standards, methodologies and tools
  • Analytical and problem-solving skills with the ability to understand business challenges and articulate in a way that is easily consumable by stakeholders at all levels

Business Change Analyst

Police Scotland
Glasgow, GLG
02.2020 - 02.2022
  • Involved in defining business requirements in accordance with project scope
  • Conducted data gathering and analysis with various types of data
  • Business Analysis activities done including strategy analysis, business process modeling, requirements gathering, business readiness and business case development, change management and as is/to be modelling;
  • Prepared proposals outlining requirements, potential solutions and required resources, timelines and costs to achieve objectives.
  • Root cause and effect problem analysis, identify potential solutions to resolve
  • Created and distributed document led outputs appropriately to enable clear stakeholder understanding
  • Obtain relevant sign offs in accordance with standard audit requirements
  • Project Support including project and programme structures, planning, roles & responsibilities, working with MS Project and Visio, risk management and monitoring project cost and progress

IT Consultant

FDM
Glasgow
05.2017 - 02.2020

As a BA, I completed the following training at FDM: -

  • Professional Skills including development life cycle, presentations & report-writing;
  • Excel including VBA, Solver, Aggregate Functions, Nested If statements, V-Lookups;
  • PRINCE2 Foundation including an overview of Processes, Principles and Themes of waterfall project management;
  • Business Analysis including strategy analysis, business process modeling, requirements gathering, Business readiness and business case development, change management and as is/to be modelling;
  • Financial Industry Awareness including Debt Instruments, Equities, Taxation, Derivatives, Investment Funds & Financial Markets,

Business Analyst

Royal Bank of Scotland
Edinburgh, EDH
11.2018 - 03.2019

Working in Credit Risk Solutions as part of the Change and Governance team to make sure the function was following all governance and compliance polices in place by RBS

  • Carrying out governance activities for all data transfer going in and out of credit risk solutions making sure we are compliant to government and company standards
  • Revamping the current risk process within the function and carrying out 1-2-1 with a variety of stakeholders to get the latest information on all risks within credit risk solutions and discussing them at functional level
  • Introducing and implementing Kanban Board for the team using our Jira Page to show team tasks and activities being carried out
  • With very limited knowledge of the systems within the function, recreating entire system access of each user within the function to give the correct level of access.
  • Delivered end-to-end IT systems and business change projects in line with project specifications.

Risk, Audit and Compliance Manager

Works and Pensions
Blackpool, BPL
08.2017 - 08.2018

Working as part of the Digital Delivery and Business Partners (DDBP) function as the business management risk, audit and compliance manager

  • Taking ownership of the risk process, audit process and overseeing health and safety for DDBP
  • Responsibilities:
  • Responsible for all joiners and leavers coming in and out of the function, making sure they had all the correct hardware as well as the correct level of access to all shared folder access
  • Facilitating the weekly Monday stand up in an agile manner to discuss current workload as well as improving and implementing agile work methodologies within the team
  • Created and populated the fortnightly balance scorecard report which featured crucial information about the current position of the whole function (KPI's, risks, audits, compliance, budgets and financial information)
  • Streamlined the processes of Risk Reporting within DDBP to capture all strategic and program level risks
  • Created a digital dashboard which fed into a variety of reporting products with the high-level view of Risks within DDBP
  • Lead the transformation of audit process to streamline the process by doing requirements gathering workshops, as is/to be modelling, process mapping, implantation through prototyping and doing retrospective meetings in regard to the efficiency of the new process
  • Managed the audit process from start to finish
  • Made sure all outstanding and completed audit recommendations were reported correctly through various reporting documents
  • Implementing new processes to streamline ways of working within the functional team
  • For example, some of the tools introduced were OneNote, Visual Tasks Boards, Mail Merge and automation of excel documents

Education

Bachelor of Business Administration - Business Management

University of the West of Scotland
United Kingdom
09.2011 - 06.2015

Skills

  • Jira, Confluence, Gliffy, ServiceNow, Kanban Boards
  • Microsoft (Excel (Advanced with VBA), PowerPoint, Visio, Word, SharePoint, OneNote and MS Project)
  • Scrum Ideology / Agile Methodology
  • As-is/To-Be Process mapping
  • Cost-benefit analysis
  • Data analysis
  • Requirement gathering
  • Requirement tracing
  • Process development
  • BPMN 20
  • Dashboard creation
  • Stakeholder Management
  • Business Benefits
  • RFP, RFQ and RFI
  • User Stories & Customer Journey
  • Process Automation
  • Workshop Facilitation
  • Data Cleansing and Reporting

Certification

BCS Foundation Certificate in Business Analysis V4.0

PRINCE2 Foundation

Languages

English
Native
Urdu
Native

Timeline

Transformation Consultant

Emposo
09.2023 - 12.2023

Senior Consultant - Business Analyst

PwC
02.2022 - 09.2023

Business Change Analyst

Police Scotland
02.2020 - 02.2022

Business Analyst

Royal Bank of Scotland
11.2018 - 03.2019

Risk, Audit and Compliance Manager

Works and Pensions
08.2017 - 08.2018

IT Consultant

FDM
05.2017 - 02.2020

Bachelor of Business Administration - Business Management

University of the West of Scotland
09.2011 - 06.2015
Waleed Ahmed