Wajid Latif
Ilford,United Kingdom
Summary
Accomplished professional with expertise in customer relationship management systems and branch operations, demonstrating proficiency in credit analysis and risk assessment. Adept at utilising MS Office tools to enhance business administration processes. Proven leadership skills drive successful team management and strategic decision-making. Career focus on optimising operational efficiency and fostering robust client relationships.
Results-driven professional with proactive approach to leadership and team development. Demonstrates strong organisational skills and exceptional communication abilities. Committed to driving operational success and enhancing customer satisfaction.
Overview
7
7
years of professional experience
Work history
Branch Manager
BridgeBlue Pty Ltd
Bahawalpur, Pakistan
11.2021 - 07.2024
- Client Relations: Maintained strong relationships with educational institutions, students and parents to ensure high levels of client satisfaction.
- Marketing and Outreach: Coordinated with the marketing team to create and execute local campaigns, increasing brand awareness and engagement within the community.
- Compliance and Documentation: Ensured that all student applications and processes adhered to the regulatory standards and compliance requirements.
- Branch Administration: Managed day-to-day branch operations including budgeting, staff scheduling, office upkeep, and resource allocation.
- Target Achievement & Strategy Implementation: Developed and executed strategies to meet enrollment and revenue goals, aligning branch goals with the company's overall vision.
Branch Risk Officer & Branch Credit Manager
Apna Microfinance Bank Ltd
Burewala, Pakistan
10.2017 - 10.2021
- Company Overview: Pakistan
- Branch Risk Officer (BRO) (2017–2020): Oversaw branch-level risk management operations to ensure compliance and mitigate financial and operational risks.
- Branch Credit Manager (BCM) (2020–2021): Managed credit operations, leading loan evaluations and maintaining portfolio quality.
- Credit Risk Assessment: Conducted thorough risk analyses to evaluate borrower creditworthiness and reduce default rates.
- Loan Verification, Approval & Disbursement: Managed end-to-end loan processes from document verification to approval and timely disbursement.
- Portfolio Management: Monitored and optimized loan portfolio performance to ensure financial health and minimize delinquency.
- Team Management: Led and mentored cross-functional teams to achieve operational and risk-related targets.
- Customer Service & Relationship Management: Delivered excellent service and built strong client relationships to support business retention and growth.
- Pakistan
- Provided recommendations for improving existing risk management frameworks, enhancing overall efficiency.
Education
Master of International Business (MIB) - International Business
Ulster University
London, England 05.2025 -
Master of Business Administration (MBA) - Insurance & Risk Management
University of The Punjab
Lahore, Punjab 01.2013 - 01.2015
Bachelor of Business Administration (BBA) - Insurance & Risk Management
University of The Punjab
Lahore, Punjab 01.2009 - 01.2013
Skills
- Customer relationship management systems
- Branch operations
- Credit analysis
- MS office proficiency
- Risk assessment and management
- Leadership expertise
- Business administration
- Team Leadership
Languages
English
Advanced
Urdu
Proficient (C2)
Note
Authorized to work 20 hours per week in the UK; open to part-time opportunities across various sectors.
Timeline
Master of International Business (MIB) - International Business
Ulster University
05.2025 -
Branch Manager
BridgeBlue Pty Ltd
11.2021 - 07.2024
Branch Risk Officer & Branch Credit Manager
Apna Microfinance Bank Ltd
10.2017 - 10.2021
Master of Business Administration (MBA) - Insurance & Risk Management
University of The Punjab
01.2013 - 01.2015
Bachelor of Business Administration (BBA) - Insurance & Risk Management
University of The Punjab
01.2009 - 01.2013
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