Summary
Overview
Work History
Education
Skills
Certification
Custom
Timeline
AccountManager

Wai Yan Koo

Nottingham

Summary

Compassionate registered social worker in Hong Kong. Over 15 years working experience in children and family service, delivering caring, emotional support, home safety assessment, education as well as case management. Committed to providing outstanding personalised care with proven success in developing and stewarding good relationship with children and their family members. Highly skilled in coordinating operational tasks, programme activities and cross-collaborating with agencies to provide services.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Full-time project manager

Yang Memorial Methodist Social Service Mongkok Integrated Family Service Centre
01.2021 - 08.2023
  • Implemented projects for aged 0-6 deprived children and family including children developmental education, parenting groups, cases management
  • Managed projects from procurement to commission.
  • Planned, designed, and scheduled phases for large projects.
  • Liaised and collaborated with district agencies to provide services.

Service-in-charge(Community Work Unit)

Methodist Epworth Village Community Centre Social Welfare
02.2017 - 05.2020
  • Implemented Child Development Fund projects including participants and volunteers recruitment, fund raising as well as report writing
  • Interviewed clients, families, or groups to assess situations, limitations and issues and implement services to address needs.
  • Monitored daily activities and mentoring team members
  • Initiated monthly team meeting
  • Provided supervisions to frontline social workers

Centre-in-charge

C. & M. A. Grace Chapel
09.2014 - 09.2016
  • Managing and maintaining centre's daily operations

Social Worker

Chai Wan Baptist Church Social Service
02.2010 - 01.2014
  • Coordinating Family volunteer group including initiated monthly meeting and programs

Social worker

Hong Kong Family Welfare Society
10.2007 - 09.2009
  • Mainly in adult and family cases management including parenting, emotional support, financial and housing issues

Social Worker

Hong Kong Children & Youth Services
06.2005 - 05.2007
  • Organising art workshops, talks, seminars, competition, leadership training programs, volunteer trainings in primary and secondary schools

Education

Bachelor's degree in Social Work - undefined

City University of Hong Kong - Hong Kong
07.2015

Skills

  • Communication skills
  • Organisational skills
  • Experience with children
  • Crisis management
  • Case Management
  • Counseling
  • Project Scheduling

Certification

Driving Licence

Custom

Barnardo Boloh helpline-United Kingdom, 09/2024, present, Facilitating monthly peer support group, Contributed in meetings of activity promotion and marketing strategy, Cases assessments and resources referral, Providing counselling services and signposting services to users

Timeline

Full-time project manager

Yang Memorial Methodist Social Service Mongkok Integrated Family Service Centre
01.2021 - 08.2023

Service-in-charge(Community Work Unit)

Methodist Epworth Village Community Centre Social Welfare
02.2017 - 05.2020

Centre-in-charge

C. & M. A. Grace Chapel
09.2014 - 09.2016

Social Worker

Chai Wan Baptist Church Social Service
02.2010 - 01.2014

Social worker

Hong Kong Family Welfare Society
10.2007 - 09.2009

Social Worker

Hong Kong Children & Youth Services
06.2005 - 05.2007

Bachelor's degree in Social Work - undefined

City University of Hong Kong - Hong Kong
Wai Yan Koo