Wai Ting Joyce Chiu
West Cambourne
Summary
Individual with experience working in NHS and private healthcare settings, alongside supervised clinical internship exposure. Gained experience in venepuncture under supervision, blood pressure and ECG recording, and basic wound care support. Demonstrates a strong understanding of infection prevention and control, patient confidentiality, and safeguarding. Known for calm, empathetic communication and accurate documentation. A reliable and flexible team member, willing to undertake further training and develop proficiency in GP clinical systems such as SystmOne, while supporting routine health checks and contributing effectively to a busy General Practice team across multiple sites, maintaining high standards of care at all times.
Overview
9
9
years of professional experience
11
11
years of post-secondary education
Work history
Private English Tutor
Self-employed
Cambridge
06.2019 - Current
- Managed scheduling, records, and client communication independently.
- Demonstrated reliability, organisation, and attention to detail.
- Adapted communication style to individual needs, supporting people with varying levels of understanding, anxiety, and confidence.
- Maintained confidentiality and consistent professional standards.
Medical Clinical Internship
The First Affiliated Hospital of Jinan University
Guangzhou
05.2024 - 06.2025
- Gained hands-on clinical experience under supervision in recording blood pressure and performing ECGs.
- Performed venepuncture under supervision , following infection control protocols and supporting patient comfort and safety.
- Assisted with basic wound care and supported routine clinical assessments and health checks.
- Maintained accurate documentation and followed clinical protocols, escalating concerns appropriately.
- Developed confident, respectful communication with patients from diverse backgrounds.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Bank Support Worker
Priory Group – Oakwood
London
12.2016 - 09.2019
- Supported nursing staff within a mental health care setting to deliver safe, patient-centred care.
- Assisted with routine patient observations and ensured relevant information was recorded accurately and reported appropriately.
- Supported administrative tasks including filing and basic data entry, contributing to accurate record keeping and organised documentation.
- Maintained a safe, organised, and professional environment in line with local procedures.
- Demonstrated flexibility by working across different shifts and service areas.
- Followed organisational policies, confidentiality, and safeguarding procedures at all times.
Assistant Practitioner
South Camden Crisis Response and Resolution Team
London
08.2017 - 01.2019
- Worked within a multidisciplinary NHS team supporting adults experiencing acute mental health crises.
- Handled high volumes of telephone enquiries, gathering information, documenting accurately, and escalating concerns in line with protocols.
- Maintained confidential, timely, and accurate records in accordance with NHS policies.
- Communicated calmly and professionally with patients and relatives during stressful situations.
- Managed competing priorities effectively in a fast-paced environment.
Education
Bachelor of Medicine, Bachelor of Surgery - Clinical Medicine (taught in English)
Jinan University
Guangzhou, China 09.2019 - 07.2025
Master of Science - Forensic Psychology & Mental Health (BPS Stage 1)
University of Manchester
Manchester, U.K. 09.2014 - 12.2016
Bachelor of Science - Psychology
University of York
York, U.K. 09.2011 - 07.2014
Skills
- Venepuncture under supervision
- Blood pressure recording
- ECG recording
- Basic wound care support
- Supporting routine health checks
- Infection prevention & control
- Patient confidentiality & safeguarding
- Calm, empathetic patient communication
- Accurate documentation & record keeping
- Teamworking, flexibility, and reliability
- Willingness to undertake further training
- Confident learning new systems (including SystmOne )
Trainings
- Basic Life Support (2024)
- Advanced Life Support (2025)
- Infection Prevention and Control (2024)
- Information Governance, Health & Safety, Equality & Diversity – Camden & Islington NHS FT (2017)
Additional information
- Keen to undertake additional training , including further supervised phlebotomy practice and practice-specific procedures.
- Willing and able to work across multiple practice sites (St Ives, Somersham, Fenstanton).
- Confident learning and using GP systems such as SystmOne and AccuRx.
- References available on request.
Languages
- English – Fluent (IELTS Academic overall score: 8.5 )
- Cantonese – Native
- Mandarin – Fluent
Timeline
Medical Clinical Internship
The First Affiliated Hospital of Jinan University
05.2024 - 06.2025
Bachelor of Medicine, Bachelor of Surgery - Clinical Medicine (taught in English)
Jinan University
09.2019 - 07.2025
Private English Tutor
Self-employed
06.2019 - Current
Assistant Practitioner
South Camden Crisis Response and Resolution Team
08.2017 - 01.2019
Bank Support Worker
Priory Group – Oakwood
12.2016 - 09.2019
Master of Science - Forensic Psychology & Mental Health (BPS Stage 1)
University of Manchester
09.2014 - 12.2016
Bachelor of Science - Psychology
University of York
09.2011 - 07.2014