Waise Hassan
London
Summary
Dynamic professional with expertise in talent acquisition and recruitment, supply chain and operations, and team leadership. Proven track record in process improvement and customer service, effectively managing stakeholder relationships. Skilled in technical proficiency, analytical problem-solving, budgeting, and financial analysis. Adept at utilising process optimisation tools to enhance operational efficiency. Committed to driving organisational success through strategic initiatives and collaborative efforts.
Overview
8
8
years of professional experience
2018
2018
years of post-secondary education
1
1
Certification
Work History
Program Manager - People Operations
Get A Drip LTD
London
02.2023 - 01.2025
- Manage team of 45 staff, overseeing hiring, rota management, and day-to-day employee support
- Analyse key performance metrics to drive team efficiency and productivity
- Implement strategies to improve employee engagement and operational workflows
Program Manager - TA Global Team
Amazon HQ
London
12.2021 - 12.2022
- Led the Candidate Experience Champions (CEC) initiative and Bar Raiser training projects
- Coordinated interview schedules for hiring events and individual candidates, ensuring a seamless recruitment process
- Provided post-interview debrief support and communicated recruitment updates to candidates
- Trained new Recruiting Coordinators, equipping them with the knowledge and tools for success
- Spearheaded process improvement projects, creating trackers and enhancing scheduling efficiency
Customs Clearance Operator & Trainer (self-employee contractor)
DB Schenker
London
06.2021 - 10.2021
- Improved customs clearance processes, increasing weekly shipment clearance from 200 to 600+
- Managed end-to-end customs processes for imports and exports, ensuring compliance with UK regulations
- Conducted training for new team members and collaborated with EU colleagues on process improvement projects
Contractor - Supply Chain B2B & B2C Operations (self-employee contractor)
Philip Morris International
London
02.2020 - 04.2020
- Oversaw supply chain operations for B2B and B2C, including root cause analysis and stock reconciliation
- Managed returns, destructions, and month-end processes, ensuring operational efficiency
- Coordinated weekly e-commerce meetings and provided outbound issue support
Account Manager - Customer Supply Chain
SC Johnson
Frimley
07.2019 - 11.2019
- Managed key accounts, including Tesco UK & ROI, ensuring high service levels and customer satisfaction
- Oversaw product portfolio management, promotional activities, and order fulfillment
- Collaborated with cross-functional teams to drive continuous improvement initiatives
Supply Chain Allocation & Demand Analyst
Booker Retail Partnership
London
12.2017 - 07.2019
- Owned the promotion process, ensuring supply chain steps were completed and resolving setup issues
- Created and maintained forecast sheets, trackers, and promotional status reports
- Analyzed service levels, forecast accuracy, and overstocks to optimize inventory management
Supply Chain Reporting Analyst
Booker Retail Partnership
London
03.2017 - 12.2017
- Automated daily and weekly supply chain reports using advanced VBA for Excel
- Supported supply chain management by maintaining and improving reporting processes
Education
LLB - Law - International Commercial Law
BPP University
Associate Degree - CCNA Exploration & Network Fundamentals
London Metropolitan University
A Levels - undefined
College of North West London
High School Diploma - undefined
Wembley High School
Skills
- Talent Acquisition & Recruitment
- Supply Chain & Operations
- Team Leadership & Collaboration
- Process Improvement
- Customer Service & Stakeholder Management
- Technical Proficiency
- Analytical & Problem-Solving Skills
- Budgeting and financial analysis
- Process optimisation tools
Certification
- Full Clean UK Driving License
- Enhanced CRB/DBS Check Certificate
Accomplishments
- Increased customs clearance efficiency by 200% at DB Schenker.
- Trained and onboarded new Recruiting Coordinators at Amazon, improving team performance.
- Automated supply chain reporting processes at Booker Retail Partnership, saving time and resources.
Custom
- Football enthusiast (Chelsea FC & England)
- Traveling and socializing with family and friends
- Swimming, computing, and reading
Timeline
Program Manager - People Operations
Get A Drip LTD
02.2023 - 01.2025
Program Manager - TA Global Team
Amazon HQ
12.2021 - 12.2022
Customs Clearance Operator & Trainer (self-employee contractor)
DB Schenker
06.2021 - 10.2021
Contractor - Supply Chain B2B & B2C Operations (self-employee contractor)
Philip Morris International
02.2020 - 04.2020
Account Manager - Customer Supply Chain
SC Johnson
07.2019 - 11.2019
Supply Chain Allocation & Demand Analyst
Booker Retail Partnership
12.2017 - 07.2019
Supply Chain Reporting Analyst
Booker Retail Partnership
03.2017 - 12.2017
Associate Degree - CCNA Exploration & Network Fundamentals
London Metropolitan University
A Levels - undefined
College of North West London
High School Diploma - undefined
Wembley High School
LLB - Law - International Commercial Law
BPP University
Similar Profiles
Christopher LarsonChristopher Larson
Car Detailing Professional at Drip Mobile DetailCar Detailing Professional at Drip Mobile Detail
Zach LeongZach Leong
Social Media Manager at Chikin DripSocial Media Manager at Chikin Drip
NOR AFFANDY SYAFIQ BIN ABDULLAHNOR AFFANDY SYAFIQ BIN ABDULLAH
Freelance Bouncer at Club rich/Drip/Rumours Beach Club/Cherry/Club HellFreelance Bouncer at Club rich/Drip/Rumours Beach Club/Cherry/Club Hell
Pedro CassuaPedro Cassua
Events Assistant Beverage Manager at The Hurlingham ClubEvents Assistant Beverage Manager at The Hurlingham Club
Aaliyah JosephAaliyah Joseph
Retail supervisor at ScribblerRetail supervisor at Scribbler