Wai Man Jenny YEE
Patchway, Bristol
Summary
Bringing 20 years of library expertise, specializing in technical services and digitalization. Committed team player dedicated to supporting librarians and delivering top-notch customer care. Proficient in administrative tasks, reference duties, and teaching library technological services. Organised and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic with ability to perform effectively in independent or team environments.
Overview
27
27
years of professional experience
25
25
years of post-secondary education
Work history
General Assistant
Badminton School
2023.02 - Current
- Completed Food Allergen Champion training
- Participated in food safety and fire safety training
- Contributed to major events: Badminton Day, Fireworks Night, Christmas Lunch & Dinner, Sports Dinner, etc
Assistant Librarian I
Hong Kong Academy for Performing Arts Library
2013.09 - 2022.08
- Managed and developed the Library's digital repository
- Successfully migrated Digital Repository from DigiTool to Alma Digital
- Initiated the pilot project of Graduate Profiles in collaboration with different schools
Assistant Librarian II
Hong Kong Academy for Performing Arts Library
2006.08 - 2013.08
- Conducted user education sessions for postgraduate and undergraduate students
- Responded to inquiries through reference desk, email, and phone
- Assisted in large events such as Information Day and Open Day
Assistant Librarian
The Hong Kong Public Libraries
2000.11 - 2006.08
- Assisted in planning and organising exhibition events, subject talks, and workshops
- Contributed to the logistics to book donation campaigns and new branch library opening ceremonies
- Worked collaboratively with vendors to complete projects according to schedule and specifications
- Produced analytics reports to evaluate campaign performance and customer engagement
Secretary (Asian Sales Department)
Kirin Brewery (HK) Co., Ltd
1997.06 - 2000.10
- Prepared logistic documents and invoices
- Conducted translation and secretarial duties
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance
Purchasing Coordinator
Minolta Industries (HK) Limited
1996.09 - 1997.05
- Negotiated prices with vendors to ensure mass production efficiency
- Reviewed and renegotiated key contracts to maintain cost-effectiveness
Education
Master of Library and Information Management -
Charles Sturt University
Australia 2004.09 - 2006.10
B.A - Library and Information Science
Charles Sturt University
Australia 1999.08 - 2002.11
B.A - Languages with Business
Hong Kong Polytechnic University
Hong Kong 1993.09 - 1996.08
Diploma - Library and Information Science
University of Hong Kong
Hong Kong 1999.08 - 2002.12
Safeguarding Children (HR603) -
Navitas Safety
United Kingdom 2023.10 - 2026.10
Level 2 Food Safety in Catering (FS200-21) -
Navitas Safety
United Kingdom 2023.11 - 2026.11
Fire Safety (HS 500-21) -
Navitas Safety
United Kingdom 2023.10 - 2024.10
Allergen Awareness (SE-21) -
Navitas Safety
United Kingdom 2023.10 - 2026.10
Allergy Awareness: Know Your Allergens (SE-NIU) -
Navitas Safety
United Kingdom 2023.10 - 2024.10
Cleaning and Sanitising (N1703) -
Navitas Safety
United Kingdom 2023.10 - 2024.10
Use of Face Coverings and Disposable Gloves (N1703 -
Navitas Safety
United Kingdom 2023.10 - 2024.10
Skills
- Proficient in MS Office 365 (Word, Excel, PowerPoint, Publisher), Canva
- Keen interest in digital archive and repository
- Passionate about serving in catering services
- Well organised
- Self-motivated
Interests
. Diverse personal interests include information technology, calligraphy, cooking, and swimming.
Languages
Chinese (Cantonese)
Native
A1
Chinese (Mandarin)
Advanced
C1
English
Advanced
C1
Japanese
Intermediate
B1
Timeline
Level 2 Food Safety in Catering (FS200-21) -
Navitas Safety
2023.11 - 2026.11
Safeguarding Children (HR603) -
Navitas Safety
2023.10 - 2026.10
Fire Safety (HS 500-21) -
Navitas Safety
2023.10 - 2024.10
Allergen Awareness (SE-21) -
Navitas Safety
2023.10 - 2026.10
Allergy Awareness: Know Your Allergens (SE-NIU) -
Navitas Safety
2023.10 - 2024.10
Cleaning and Sanitising (N1703) -
Navitas Safety
2023.10 - 2024.10
Use of Face Coverings and Disposable Gloves (N1703 -
Navitas Safety
2023.10 - 2024.10
General Assistant
Badminton School
2023.02 - Current
Assistant Librarian I
Hong Kong Academy for Performing Arts Library
2013.09 - 2022.08
Assistant Librarian II
Hong Kong Academy for Performing Arts Library
2006.08 - 2013.08
Master of Library and Information Management -
Charles Sturt University
2004.09 - 2006.10
Assistant Librarian
The Hong Kong Public Libraries
2000.11 - 2006.08
B.A - Library and Information Science
Charles Sturt University
1999.08 - 2002.11
Diploma - Library and Information Science
University of Hong Kong
1999.08 - 2002.12
Secretary (Asian Sales Department)
Kirin Brewery (HK) Co., Ltd
1997.06 - 2000.10
Purchasing Coordinator
Minolta Industries (HK) Limited
1996.09 - 1997.05
B.A - Languages with Business
Hong Kong Polytechnic University
1993.09 - 1996.08