Summary
Work history
Education
Skills
Additional Information
Languages
Timeline
Generic
Wahab Akintunde Ologburo

Wahab Akintunde Ologburo

Bletchley,Buckinghamshire

Summary

International student with a passion for retail. Proven ability to provide excellent customer service. Strong organizational and time management skills. Flexible and willing to learn new things . Also a Motivated Warehouse Worker skilled at providing efficiency in shipping and receiving, inspection and storage operations. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Brings related experience and dedication to meet production and quality goals.

Work history

Retail Associate

Primark
  • Provided excellent customer service to customers
  • Operated cash register and processed payments
  • Stocked shelves and maintained inventory
  • Cleaned and organized store.

Sales Associate

London
  • Assisted customers with finding products and making purchases
  • Processed returns and exchanges
  • Maintained sales floor and displays.

Warehouse Operative

B&M Retail
Bedford, Central Bedfordshire
03.2023 - 06.2023
  • Minimised product damage, ensuring goods were correctly handled and stored to task specifications.
  • Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
  • Listened closely to instructions, carrying out fast-paced picking and packing in line with targets.
  • Reported issues and damages to senior warehouse staff, enabling prompt, effective resolutions.

Education

Bachelor - Business Management

University of Bedfordshire
2023

Skills

  • Customer service: Proven ability to provide excellent customer service, resolving inquiries and concerns effectively
  • Retail experience: Extensive experience in the retail industry, understanding the dynamics of customer-focused environments
  • Cash handling: Skilled in operating cash registers, ensuring accuracy and efficiency in processing payments
  • Inventory management: Proficient in maintaining inventory levels and organizing stock to meet customer demands
  • Sales: Strong ability to engage customers, promote products, and drive sales
  • Teamwork: Collaborative approach, working effectively as part of a team to achieve common goals
  • Communication: Excellent verbal and written communication skills, fostering positive interactions with customers and colleagues
  • Problem-solving: Proactive in identifying and resolving issues to ensure customer satisfaction
  • Time management: Strong organizational skills, prioritizing tasks, and meeting deadlines effectively
  • Good understanding of Visual Merchandising (VM)
  • Proven ability to use VM principles to create visually appealing and effective displays that attract customers and drive sales
  • Expertise in the use of colour, lighting, and space to create a compelling shopping experience
  • Strong understanding of the latest trends in VM and how to apply them to different retail environments
  • Ability to work with a variety of stakeholders, including merchandisers, designers, and marketing professionals, to create successful VM campaigns
  • Good knowledge of operational processes and procedures within retail while remaining conscious of costs
  • Proven ability to manage all aspects of retail operations, from staffing and inventory management to customer service and marketing
  • Strong understanding of the cost implications of different operational decisions, and the ability to make decisions that balance cost-effectiveness with customer satisfaction
  • Experience in developing and implementing operational plans that meet the needs of the business while staying within budget
  • Ability to work with a variety of stakeholders, including employees, suppliers, and customers, to ensure smooth and efficient operations
  • Ability to work under pressure
  • Proven ability to maintain composure and focus under pressure, even in high-stress situations
  • Able to meet deadlines and handle multiple tasks simultaneously
  • Resilient and able to bounce back from setbacks
  • Committed to continuous improvement and always looking for ways to improve efficiency
  • Adaptability to change
  • Willing and able to adapt to new situations and challenges
  • Open to new ideas and approaches
  • Flexible and able to think outside the box
  • Proactive and able to take initiative
  • Damage control
  • Fast-paced picking and packing
  • Target driven
  • Manual handling
  • Labelling
  • Warehouse operations
  • Stock management
  • Quality Control

Additional Information

  • Awards and Honours , Dean's List, University of Bedfordshire (2022, 2023) Customer Service Award, Zara (2021) Customer service Award, Primark (2022)

Languages

English
Fluent

Timeline

Warehouse Operative

B&M Retail
03.2023 - 06.2023

Retail Associate

Primark

Sales Associate

Bachelor - Business Management

University of Bedfordshire
Wahab Akintunde Ologburo