WAHAB ADEOSUN
Nandos
Dartford,Kent
3
years of professional experience
IT graduate with a Level 3 Extended Diploma in Information Technology and practical experience using digital systems, troubleshooting technical issues and supporting customers in fast-paced environments. Developed knowledge of Windows, computer hardware, networking fundamentals, software troubleshooting, cybersecurity principles and Microsoft applications through academic projects and hands-on learning. Strong communicator with a professional and approachable manner, able to explain information clearly, manage competing priorities and work effectively as part of a team. Now seeking to apply my technical and customer-support skills in an IT Support Technician role.
Work history
Front of house Nandoca
1 Year 11 Months- Delivered excellent customer service by greeting guests, taking orders, and creating a welcoming atmosphere that encouraged repeat visits.
- Strengthened communication, teamwork, and organisation in a fast-paced environment, enhancing overall service flow and guest satisfaction.
- Operated digital till systems and online ordering platforms, ensuring accurate transactions and facilitating seamless service for guests.
Online Assistant
2 Years 7 Months- Processed and prepared online customer orders accurately to ensure high quality and efficiency standards.
- Managed stock levels, order tracking, and data updates using in-store digital systems and handheld devices.
- Balanced role with college studies and another part-time job, developing strong time management, adaptability, and problem-solving skills.
Skills
Online order management
Digital transaction processing
User support
Desktop support
Microsoft Office
Attention to detail
Time management
Analytical problem-solving
Team collaboration
Effective communication
Networking fundamentals
Backup management
Education
WAEC (WASSCE) - Senior Secondary Certificate
- Equivalent to UK GCSE-level qualifications
- Completed: [2022]
Level 3 Extended Diploma - Information Technology
- Studying core units including software development, web technologies, and system fundamentals.
- Built a website for coursework, achieving a Distinction grade.
- Developing key skills in problem-solving, programming, and IT project management
- GPA: Grades: DMM
- Completed [Type] Qualification
PROJECTS
Web Development Projects (HTML & CSS), Designed and built multiple websites, including a college coursework website (awarded Distinction) and a family business site (in progress) to improve online presence and user experience., Applied HTML and CSS to create page structure, layout, navigation, and responsive design features., Strengthened skills in front-end development, creative design, and project planning through hands-on practice and self-learning., Python Online Learning & Mini Projects, Currently completing an online Python course focused on programming fundamentals, automation, and problem-solving., Developing small scripts to automate everyday tasks and improve efficiency., Building a foundation in debugging, logical thinking, and basic backend programming concepts.
Timeline
Front of house Nandoca
Nandos
2024.10 - 2026.09Read More
Online Assistant
Sainsbury’s Dartford
2024.02 - 2026.09Read More
North Kent College
Level 3 Extended Diploma from Information Technology
09/2023 - 06/2026Read More
WAEC (WASSCE) - Senior Secondary Certificate
1 2022Read More