Vrushank Soni

Served high volumes of guests in fast-paced service environments with exceptional customer care.

• Warmly greeted guests upon arrival to create welcoming atmosphere.
• Maintained excellent level of service in busy and demanding restaurant environment.
• Coordinated order management and allergen care for 60+ customers, delivering over 100 meals each day
• Maintained attractive, clean and orderly spaces, creating welcoming atmosphere for customers.
• Followed health and hygiene standards when handling food and cleaning restaurants.
• Confidently managed customer requests by listening actively to concerns and providing positive solutions.
• Polished glasses and cutlery to pristine standards.
• Delivered food and drinks from kitchen to respective tables to meet timely expectations.
• Took accurate guest orders and relayed information to kitchen about preferences, requests, or allergens.
• Cleaned and set tables quickly after customers left to maximise restaurant capacity.
• Practiced healthy and safety measures to comply with regulations.
• Cleaned, sanitised and organised food storage racks and bins, maintaining exceptional hygiene standards.
• Increased order value by upselling sides, drinks and desserts.
• Advised on food and drink choices based on customer preferences.
• Offered menu recommendations as appropriate, displaying expert knowledge of food and drink pairings.

• Kept kitchen areas clean, orderly and well-stocked for smooth service.
• Completed kitchen cleaning close down duties at end of day, readying areas for next shift.
• Observed health and hygiene standards to minimise food contamination.
• Assisted chefs with preparing and presenting food, employing meticulous attention to detail and quality standards
• Helped chefs with requisitioning stock within budget requirements.
• Assisted in preparation of meals to exact recipes.
• Enhanced kitchen efficiency in busy times, boosting sales by 15%
• Dispensed snacks and refreshments at periodic intervals.

• Managed client relationships from early stages of sales process through to post-sales
• Built long-term relationships with customers and generated referrals from existing clients.
• Achieved and exceeded sales targets in line with client growth across all products and services.
• Maintained contact with customers throughout sales and pre-delivery process.
• Handled over 5 call orders daily, increasing company profits
• Established and maintained positive, profitable client relationships through superb communication.
• Engaged customers to enhance in-store experience and provide outstanding customer service.
• Prepared invoices for customers with large orders or special sales types.